unable to add email aliases

unable to add email aliases

Hi,

just verified and set up my domain but whenever I try to add another email alias I get a rather unhelpful error popup just saying AS101, doesn't matter if I tick set as mailbox address or not.

    Access your files securely from anywhere



                  Zoho Developer Community




                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                          • Ask the Experts



                                                    • Sticky Posts

                                                    • Important update! Re-authentication mandated for sensitive admin operations in Admin Console.

                                                      Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performed
                                                    • Important announcement: IPv6 support in Inbound gateway

                                                      Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related to
                                                    • Administrators now have permissions to access the Subscription and Payment details.

                                                      Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requests
                                                    • Move ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!

                                                      Dear all,  We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features.  Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introduced
                                                    • Announcement - Changes in Custom login page

                                                      In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure.  You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'.  We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done


                                                    Manage your brands on social media



                                                          Zoho TeamInbox Resources



                                                              Zoho CRM Plus Resources

                                                                Zoho Books Resources


                                                                  Zoho Subscriptions Resources

                                                                    Zoho Projects Resources


                                                                      Zoho Sprints Resources


                                                                        Qntrl Resources


                                                                          Zoho Creator Resources



                                                                              Zoho CRM Resources

                                                                              • CRM Community Learning Series

                                                                                CRM Community Learning Series


                                                                              • Kaizen

                                                                                Kaizen

                                                                              • Functions

                                                                                Functions

                                                                              • Meetups

                                                                                Meetups

                                                                              • Kbase

                                                                                Kbase

                                                                              • Resources

                                                                                Resources

                                                                              • Digest

                                                                                Digest

                                                                              • CRM Marketplace

                                                                                CRM Marketplace

                                                                              • MVP Corner

                                                                                MVP Corner





                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now


                                                                                    Zoho Show Resources


                                                                                      Zoho Writer Writer

                                                                                      Get Started. Write Away!

                                                                                      Writer is a powerful online word processor, designed for collaborative work.

                                                                                        Zoho CRM コンテンツ








                                                                                          Nederlandse Hulpbronnen


                                                                                              ご検討中の方




                                                                                                    • Recent Topics

                                                                                                    • ASAP Chrome Extension not loading

                                                                                                      We have ASAP enabled in Zoho Desk. I installed the ASAP Chrome Extension (Windows 10), but when I click the extension button while on our site, it never fully loads. I just get what's shown below.
                                                                                                    • How to reply to thread via API

                                                                                                      We have built a webapp for our customers that uses the Zoho Desk API to enable each customer to view their full list of tickets, view individual tickets and raise new tickets. The Zoho Desk API doesn't have the ability to reply to a ticket/thread. Replies
                                                                                                    • Email Builder Editor is not functioning or loading correctly

                                                                                                      Email editor function is not working or loading correctly in any template, new or old. Cleared my cache, restarted browser, problem unchanged.
                                                                                                    • Create Tasklist with Tasklist Template using API v3

                                                                                                      In the old API, we could mention the parameter 'task_template_id' when creating a tasklist via API to apply a tasklist template: https://www.zoho.com/projects/help/rest-api/tasklists-api.html#create-tasklist In API v3 there does not seem to be a way to
                                                                                                    • Issue in downloading the sent logs

                                                                                                      Hi Team, I'm unable to export the sent file for any email campaign. When selecting all fields, the system indicates that the document will be sent via email, but I haven't received it. At times, it shows a download option, but the file doesn’t get downloaded.
                                                                                                    • Integrate Google Chat with Zoho CRM for seamless collaboration

                                                                                                      Hello everyone, Sales is a team sport and sales reps have to be in constant communication with people inside and outside their organization. While email remains the most effective channel for important conversations, sales reps often collaborate via chat.
                                                                                                    • customers enter orders?

                                                                                                      Anyway we can let a customer into CRM and enter their own orders , no access to anything else except history reports, no access to any other contacts. Greg Aanes 2109 Queen Street Bellingha WA USA
                                                                                                    • Zoho Learn - URL Parameters for Externally Shared Articles?

                                                                                                      Hey Folks, Are there any parameters one can append to URLs for externally-shared articles? Specifically, can I add a parameter that hides the Manual name (use case being I want to embed the article in another webpage)? Also, can one password-protect an
                                                                                                    • Why Sharing Rules do Not support relative date comparison???

                                                                                                      I am creating a Sharing Rule and simply want to share where "Last Day of Coverage" (Date field) is Greater than TODAY (Starting Tomorrow). However, sharing rules don't have the option to compare a date field to a relative date (like today), only to Static
                                                                                                    • Post message to a channel using a simple one-line command!

                                                                                                      Hi Everybody! This post is all about posting a message in a Channel using cURL, Wget and PowerShell. cURL is a light-weight, command interface used to transfer data to a server. The steps are pretty easy!  The three most important points here are  Generating an Auth token Get your Channel Unique Name Form your message as a JSON structure Generating an Auth token To use the 'Messaging API' you'll need Cliq's authentication token from Zoho Accounts. Generate an auth token by hitting the below-given
                                                                                                    • Activity or History Log User Login

                                                                                                      Hi Everyone, I have Zoho Customer Portal, which has pages and reports. Is it possible to create 1 field such as true/false to find out users who have opened the customer portal? Like a kind of user activity log. Thank you so much.
                                                                                                    • How to associate a document sent in Zoho Sign with an deal in the CRM?

                                                                                                      Hi, often documents are loaded in Zoho sign and sent for signature. These sometimes are linked to a deal in the Zoho CRM and would be nice to see the status of the document within the CRM. I am aware of the integration, but that assumes that the document
                                                                                                    • Invalid Emails in CRM

                                                                                                      Is there a way to get a report or create a view that shows all email addresses that are invalid for any reason? I keep coming across them and want to ensure that they are flagged with users to update. This is on a custom module.
                                                                                                    • Add Custom Reports To Dashboard or Home Tab

                                                                                                      Hi there, I think it would be great to be able to add our custom reports to the Home Tab or Dashboards. Thanks! Chad
                                                                                                    • Associating an Email from CRM Email Parser to Contact Record via Function

                                                                                                      Is it possible to create a custom function that will associate email records from zCRM's Email Parser functionality to a contact record where specific fields match? Our use-case is that we have service providers using third-party event booking systems
                                                                                                    • Update Client Record based on creation of custom module record

                                                                                                      Hi! Hoping for someone's help with this one. I have a custom module called 'Agreement History. Whenever a deal is won, it creates a new record in this module with associated 'Products' and 'Clients' to track rental history and contracts. What I'm trying
                                                                                                    • Inputting VAT Pre-Registration expenses for first VAT Return

                                                                                                      Hi Zoho, I've just registered for VAT and am setting up Zoho to handle calculations and VAT return submissions. I'm struggling to figure out how to input the last 4 years worth of expenses into Zoho so that they're calculated in the VAT module. When I
                                                                                                    • How to Bring to front the picture?

                                                                                                      I have 2 pictures that have to layers but i can't find bring to front button, Thank
                                                                                                    • setting owner of note when adding via deluge

                                                                                                      My organization has requested the ability to mass update the notes related list in the deals module. Since this can't be done with the mass update feature, I created an update "notes single" line field and created a workflow rule that triggers a function
                                                                                                    • Creating email schedules with custom filters for Pivot/Summary Reports in Zoho Analytics

                                                                                                      Hi Zoho, I have a Weekly Inventory Report that I'd like to send out to various vendors. Is it possible to create an email schedule for each vendor with customized filtering at the scheduling level? Currently, we generate two pre-filtered reports (copies
                                                                                                    • Can Client generate Sales Order by himself?

                                                                                                      My business primarily operates in the B2B sector, and I've observed that my sales team and I spend an excessive amount of time obtaining sales orders from our customers. This is particularly relevant in a product-based business with multiple SKUs. I am
                                                                                                    • New Asap Widget How to update my code

                                                                                                      I know you're still working on updating the documentation for calling the Asap Widget, the existing documentation is no longer valid. In the old 1.0 version I was able to do many things programmatically in javascript. I could open an article directly
                                                                                                    • Python - code studio

                                                                                                      Hi, I see the code studio is "coming soon". We have some files that will require some more complex transformation, is this feature far off? It appears to have been released in Zoho Analytics already
                                                                                                    • No Responses in PageSense Polls

                                                                                                      Hello everyone, I have launched a poll on two websites yesterday and I think that responses are not being recorded correctly at the moment. I can see the poll on the page and have tried to submit test answers which are not showing on the PageSense report.
                                                                                                    • Automating CRM backup storage?

                                                                                                      Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,
                                                                                                    • Count the NUMBER of Contacts for an Account automatically

                                                                                                      Hello. Is there any way Zoho can count the number of CONTACTS for a particular ACCOUNT and have a field in the ACCOUNT module update itself automatically? Currently we use Zoho to administer our language school and the Contacts represent students and Accounts represent Grupos (Classes). It would be very useful for us to have a feature like this enabled, and I can see other similar applications requiring something like this. The solution would be even better if the Contacts met a specified criteria,
                                                                                                    • Join Zoho Meeting only via Web browser and not with Zoho Meeting App

                                                                                                      Dear Zoho team, according to the documentation [1], Zoho Meeting only offers web view for Chrome and Firefox on a desktop. For other browsers and devices, participants can only join a Zoho Meaning with the Zoho Meeting App installed. This is a big hurdle
                                                                                                    • Based onthe multipick list value want to Show in the pick list field

                                                                                                      Based onthe multipick list value want to Show in the Single pick list field Database Region is multipick list if it contain Saudi and UAE then region pick list want to show Saudi and UAE Database Region is multipick list if it contain Saudi then region
                                                                                                    • Email alias per task list so these tasks don't get listed under a 'General' task list that we didn't create nor use

                                                                                                      Using an email alias to add tasks is very good for forwarding emails directly into Zoho Projects however everything gets listed under a 'General' task list which is counter-intuitive. It would be good to have an email alias for each task list so we can
                                                                                                    • Pin multiple columns and adjust column widths in CRM subforms

                                                                                                      Hello all, Subforms act as secondary forms or tables in which you can associate multiple line items to a primary record and thereby ensure more structured and comprehensive data organization. We've made some recent enhancements to subforms. Here's what's
                                                                                                    • Creating Form PDF and Adding to CRM Account

                                                                                                      I have client onboarding forms that I'll be creating in Zoho Forms and these forms will gather information from clients that will help with upcoming projects. I want to know how I can have a pdf created from a from submission and automatically attach
                                                                                                    • Related Lists filter

                                                                                                      I have Contacts showing in our Accounts module. I customized the Contacts module with an Employment Status field, with the following picklist options: "Primary Contact", "Secondary Contact", "Active Staff(not a main contact)", and "No longer employed".
                                                                                                    • Automation #6 - Prevent Re-opening of Closed Tickets

                                                                                                      This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Typically when a customer submits
                                                                                                    • Improve Zia Data Foundation

                                                                                                      Hi, is it possible to manually improve Zia's CRM data foundation for companies? Zia tends to give data based on foreign companies but we only operate in the German market. Even if I specifically but the German company name and the URL to the german imprint
                                                                                                    • Zoho Flow Doesn't Detect Desk Ticket Custom Field Change

                                                                                                      I have a Flow that is configured to be triggered when a custom field on a ticket changes. I also have a Schedule in Desk that runs a script that changes the custom field. When I change the custom field manually in the Desk interface, the Flow runs as
                                                                                                    • Zoho Sheet view has two way sync or one way? Sheet view to CRM and what about CRM to Sheet view?

                                                                                                      I created a zoho sheet view. I can make changes and these changes are saved back to CRM. I have copied the link of this zoho sheet view for future easy access. Now I go to CRM, and update a single record in CRM. Now if I use the zoho sheet view link that
                                                                                                    • Sending Multiple Assessments to Candidate?

                                                                                                      Good day, Is it possible to send multiple assessments to Candidates automatically after they have been created? I need to send 4 seperate assessments automatically to new Candidates and am unsure of how to go about it. Zoho only has the option to assign
                                                                                                    • Zoho CRM API, Python SDK v7 Quoted_Items

                                                                                                      Hello. How do I use this SDK to retrieve the Quoted_Items from a Quote and downstream the items in a Sales Order I can see references to a constant INVENTORY_MODULES_ITEMS = ["invoiced_items", "quoted_items", "purchase_items", "ordered_items"] But I cannot
                                                                                                    • Line formatting in data coming from Zoho Flow

                                                                                                      I have a flow that creates a zoho desk ticket. The text is not formatted with line breaks once it arrives at Zoho Desk. How do I force line breaks?
                                                                                                    • Is there a way to hide page titles on Zoho Survey?

                                                                                                      Hello, Not sure if I'm just missing it, but is there a way to hide the titles of individual pages in Zoho survey and remove the divider between the page title and the content. Or at least change the color? I find them super ugly. Thanks!
                                                                                                    • Next Page