Unable to join meeting because websocket is not connected

Unable to join meeting because websocket is not connected

I am using zoho meeting through a proxy server according to the network configuration, but I cannot join the meeting because the websocket is not connected.


1. Normal response when connecting without going through a proxy

request)

GET wss://con-sg10.zohomeeting.com/1015690901/9593547/1833968000001323005 HTTP/1.1
Host: con-sg10.zohomeeting.com
Connection: Upgrade
Pragma: no-cache
Cache-Control: no-cache
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.67 Safari/537.36
Upgrade: websocket
Origin: https://meetinglab.zoho.com
Sec-WebSocket-Version: 13
Accept-Encoding: gzip, deflate, br
Accept-Language: ko-KR,ko;q=0.9
Sec-WebSocket-Key: prH91ue8eF/l5fcNUmWqRQ==
Sec-WebSocket-Extensions: permessage-deflate; client_max_window_bits


2) response

HTTP/1.1 101 Switching Protocols
Upgrade: websocket
Connection: Upgrade
Server: ZConferencing
Strict-Transport-Security: max-age=15768000; includeSubDomains; preload
Sec-WebSocket-Accept: DadKoZSPXzks5ptG9GvODtDnsNw=



2. Abnormal response when connecting through proxy

request)

GET /1015690901/7194652/1833968000001324023 HTTP/1.1
Host: con-sg10.zohomeeting.com
Connection: Upgrade
Pragma: no-cache
Cache-Control: no-cache
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Upgrade: websocket
Origin: https://meetinglab.zoho.com
Sec-WebSocket-Version: 13
Accept-Encoding: gzip, deflate
Accept-Language: ko-KR,ko;q=0.9,en-US;q=0.8,en;q=0.7
Sec-WebSocket-Key: pccNVBPCtdUF7doUYK4rrQ==


response)

HTTP/1.1 200 OK
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Content-Type: text/json; charset=UTF-8
Sec-Websocket-Version: 13
Server: ZConferencing
Strict-Transport-Security: max-age=15768000; includeSubDomains; preload
Date: Tue, 31 May 2022 07:00:51 GMT
Content-Length: 161

{
    "Details":    {
        "BuildLabel":    "m10_poco_ssl_crash_fix_May_25_2022",
        "Source_Changeset":    "04efba8e81191c3009dab5a15d24f992409f05d2",
        "Type":    "ms_build"
    }
}



May I know what the problem is?

Have a nice day.





                            Zoho Desk Resources

                            • Desk Community Learning Series


                            • Digest


                            • Functions


                            • Meetups


                            • Kbase


                            • Resources


                            • Glossary


                            • Desk Marketplace


                            • MVP Corner


                            • Word of the Day



                                Zoho Marketing Automation
                                        • Sticky Posts

                                        • Improved host controls and other enhancements

                                          Hello there, We hope you're staying safe and healthy. As we continue building Zoho Meeting into a complete, feature-rich web conferencing solution, we're making big and small feature updates and enhancements every month.    Here are a few of our latest updates:   Common updates for meetings and webinars Invalidating the keys of past meetings and webinars: This is an important security update. We're in the process of invalidating the keys of all of our users' past meetings and webinars. This prevents
                                        • Latest updates in Zoho Meeting | Create departments, Share PDF files

                                          Hello all,   You can now create departments to group team members within your organization. This will make it easier for you to organize department-level meetings and invite members. In webinars, use the Share material feature to share PDF files directly
                                        • A new UI for distraction-free engagement in online meetings and webinars that scale up for 3000 attendees

                                          Hello all, We're excited to share our new, refined UI for online meetings.  Here's how the new UI will improve your experience during online meetings: We've re-designed Zoho Meeting's online meeting UI to enable users to fully engage in conversations
                                        • Create Instant Polls, Broadcast Messages, and Enable Co-organizers to Launch Webinars

                                          Hello, Following our previous updates with the iOS webinar app, Raise Hand, Allow to talk, and Give control in Mac OS, we have added some new features and enhancements to Zoho Meeting's webinar module that let you create instant polls, communicate with attendees through messages, and have better control over launching webinars. Let's take a look at what's new. Features Co-organizers can now launch webinars Co-organizers, who are members of your organization, can now start webinars just like the organizer. This
                                        • Add co-hosts in meetings, manage webinar registration and other enhancements

                                          Hello all, This month's updates allow you to add co-hosts while scheduling meetings. You can also control your webinar registrations better by allowing or blocking registrations from the domain or country of your choice. Read on to learn more. Meeting


                                        Manage your brands on social media



                                              Zoho TeamInbox Resources

                                                Zoho DataPrep Resources



                                                  Zoho CRM Plus Resources

                                                    Zoho Books Resources


                                                      Zoho Subscriptions Resources

                                                        Zoho Projects Resources


                                                          Zoho Sprints Resources


                                                            Qntrl Resources


                                                              Zoho Creator Resources


                                                                Zoho WorkDrive Resources



                                                                  Zoho Campaigns Resources

                                                                    Zoho CRM Resources

                                                                    • CRM Community Learning Series

                                                                      CRM Community Learning Series


                                                                    • Tips

                                                                      Tips

                                                                    • Functions

                                                                      Functions

                                                                    • Meetups

                                                                      Meetups

                                                                    • Kbase

                                                                      Kbase

                                                                    • Resources

                                                                      Resources

                                                                    • Digest

                                                                      Digest

                                                                    • CRM Marketplace

                                                                      CRM Marketplace

                                                                    • MVP Corner

                                                                      MVP Corner

                                                                    





                                                                    




                                                                        Design. Discuss. Deliver.

                                                                        Create visually engaging stories with Zoho Show.

                                                                        Get Started Now