Unable to pull all the characters inside one ticket thread. Only returning the summary with 183 characters

Unable to pull all the characters inside one ticket thread. Only returning the summary with 183 characters

Unable to pull all the characters inside one ticket thread. Only returning the summary with 183 characters via deluge function in ZohoDesk

// sample code
ticket = zoho.desk.getRecordById({orgid},"tickets",tixId);
// returns the ticket based on ticket id
info ticket;
threads = zoho.desk.getRelatedRecords({orgid}, "threads", "tickets", tixId);
// returns the first thread which contains the "Summary" that only has 183 characters
info threads.get("data").get(threads.get("data").size()-1);

Is it possible to get the whole summary without it being trimmed?

      Zoho Developer Community








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