I migrated from Zoho Invoice to Zoho Books about a week ago. and I like the extra features.  Good job!

Today was the first time any of my recurring profiles were sent out automatically using Zoho Books.  You could imagine my surprise this morning when I woke up to 120 emails all regarding all 120 profiles that should have gone out.

Here is the email:

Dear Customer,

We were unable to send the invoice notification email for ----------------- for the invoice# Invoice3288 dated 01 Sep 2011. The email was not sent due to the reason that we were unable to replace some of the placeholders used on the invoice/email template.

The placeholders which were not replaced are listed below:

• %CustomerBAddress%
• %CustomerBCity%
• %CustomerBState%

The invoice is saved as a draft. You can review the invoice and send it to the customer by following the steps below:

1. Go to the 'All Invoices' page.
2. Search for the invoice to be sent by entering Invoice3288 in the search box on the right hand side of the page.
3. You will see the Invoice3288 in the search results. Now click the 'email invoice' link below that invoice to send it to the customer.

Write to us if you need any assistance, we'll be happy to be of help.

Best Regards,
Team ZOHO

I ended up sending out all the invoices manually as the email dictates.  But how to do I fix this for the future?

Thanks,

Chuck