Unattended access black screen

Unattended access black screen

I am testing Zoho Assist with an eye to cancelling my subscription to Logmein. I have installed Unattended Access to try it out. It installs fine, but when I try to access the computer it gets to "Customer Screen is Loading" and that's all. The screen stays black. I've tried the installation on two different computers with the same results. Come on, I've only got three weeks before Logmein hooks me for another year.

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                                              • Release Notes: Version 1.91, February 2015

                                                Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,


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