Unattended & Clipboard

Unattended & Clipboard

Hi

We've universally had issues with the clipboard in unattended access:

    It doesn't accept a clipboard over a certain size/length
    We can't copy/paste a password into the login screen password field
    Sometimes the clipboard doesn't sync at all

I understand from another post I've read, that some of this can be 'solved' by changing the technician preferences to use ActiveX instead of HTML5, which I've done - but still can't paste a password into the initial login screen (i.e. via Ctrl+V or 'send clipboard keystrokes' from the session menu).

Are there any other ideas, workarounds, or anything on the roadmap?  We've come from a competitor product that has none of these issues.  Pasting a password into the login screen is a big one as it saves a lot of time in a busy helpdesk environment.

Many thanks in advance..

Cheers, James

    • Sticky Posts

    • Release Notes: Version 1.91, February 2015

      Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,

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