Unicode / UTF-8 Support in Zoho CRM

Unicode / UTF-8 Support in Zoho CRM

Hi at Zoho,

I see that I can enter non-Latin characters in Zoho CRM, and they are obviously stored and displayed correctly after having been entered.

But when I want to export records with non-Western characters from Zoho CRM, they turn out as gibberish in Excel or my text editor.

So, here come my questions:
1. Is Unicode data stored correctly in CRM?
2. Is there a way to import/export Unicode data with non-Latin characters into/out of Zoho CRM?
3. Are you working on full Unicode export support for Uoho CRM? If so, when is the estimated launch date?

Thanks for your outstanding products, and answers on my questions.

Yours Fluxusbot