UNSUPPORTED_MEDIA_TYPE when using the end point /sendReply
Hello there,
2. add information to template, which I can't configure directly in template (placeholders are not offered)
3. send template as ticket response
Unfortunately I always get the following message:
{
"errorCode": "UNSUPPORTED_MEDIA_TYPE",
"message": "The given content type is not supported. Please provide the input Content-Type
as application/json"
}
Deluge example code:
ticket = invokeurl
[
type :GET
connection: "{name}"
];
template = invokeurl
[
type :POST
connection: "{name}"
];
surveyLinkElement = "{url}" + ticketId + "&a=" + agentId;
surveyLinkElement = '<a href="'+surveyLinkElement+'">Link</a>';
templateBody = template.get("body").replaceAll("[#surveyLink#]", surveyLinkElement, true);
params = Map();
params.put("content",templateBody);
params.put("contentType", "html");
params.put("fromEmailAddress", "{name}");
params.put("to", "{name}");
params.put("channel","EMAIL");
headerData = Map();
headerData.put("Content-Type", "application/json");
sendReply = invokeurl
[
type :POST
parameters: params.toString()
headers: headerData
connection: "zohodesk"
];
info sendReply;
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