Update to CRM Custom Buttons: Collect Users' Location

Update to CRM Custom Buttons: Collect Users' Location

Hello everyone!

Buttons in Zoho CRM allow you to extend the default CRM capabilities for your bespoke business needs. It provides the flexibility to connect to any third-party application to perform necessary actions.

Wouldn't it be better, if those buttons gather the location details of the users who use them? For example, the action by a field agent during a site visit can be checked against their location authenticity.

Yes, that is what we are going to offer. Moving forward, Buttons can collect the users' location coordinates for the CRM operations team to define their business cases.

What does this option do?
When you place a button on the Create/Clone Page, Edit Page, View Page or Related List, whenever users access this button from CRM's native mobile app, a pop-up screen asks for their consent to collect their location's coordinates.

What happens when the users consent?
When the users consent, the button collects their location's coordinates and appends that data to the payload. If the users' location services are not turned on in their mobiles, a pop-up asks them to turn on their device's location services.

What happens when they do not consent?
They can still use the button's intended purpose without allowing to collect their location info.

Do all buttons collect location data when this option is enabled?
No, this option is only for buttons whose action is executing a function.

This update will go live next week. Let us know if you have any questions.


    Zoho Developer Community

                              Zoho Desk Resources

                              • Desk Community Learning Series

                              • Digest

                              • Functions

                              • Meetups

                              • Kbase

                              • Resources

                              • Glossary

                              • Desk Marketplace

                              • MVP Corner

                              • Word of the Day

                                  Zoho Marketing Automation

                                          Manage your brands on social media

                                                Zoho TeamInbox Resources

                                                  Zoho DataPrep Resources

                                                    Zoho CRM Plus Resources

                                                      Zoho Books Resources

                                                        Zoho Subscriptions Resources

                                                          Zoho Projects Resources

                                                            Zoho Sprints Resources

                                                              Qntrl Resources

                                                                Zoho Creator Resources

                                                                  Zoho WorkDrive Resources

                                                                    Zoho Campaigns Resources

                                                                      Zoho CRM Resources

                                                                      • CRM Community Learning Series

                                                                        CRM Community Learning Series

                                                                      • Tips


                                                                      • Functions


                                                                      • Meetups


                                                                      • Kbase


                                                                      • Resources


                                                                      • Digest


                                                                      • CRM Marketplace

                                                                        CRM Marketplace

                                                                      • MVP Corner

                                                                        MVP Corner



                                                                          Design. Discuss. Deliver.

                                                                          Create visually engaging stories with Zoho Show.

                                                                          Get Started Now