Urgent, Please help -- Unable to create mail based on my domain name

Urgent, Please help -- Unable to create mail based on my domain name

I try to register mail hosting in the afternoon, but fail to verify due to the company i purchase my domain name didnt set it yet for me. I was too hurry to get a mail hosting after i done payment to buy domain name.

Now, i tried second time. it appear my domain name is not support or already register with zoho.
I try to resign in / forget the password using phone number with +601x xxx xxxx, but it was unable to login to any account.