Dear Zoho Billing Team,

I am writing to request an urgent correction regarding a recent renewal for my account, Master Bed Trading (Organization ID: 805493328).

Due to a mistake during the checkout process, I accidentally renewed our Zoho Forms subscription. My intention was actually to renew our Zoho Books/CRM subscription.

Could you please assist me in swapping this payment/subscription from Zoho Forms to Zoho Books? If a direct swap is not possible, please let me know if you can refund the accidental Zoho Forms charge so that I may immediately process the correct renewal for Zoho Books.

Account Details:

• Organization Name: Master Bed Trading

• Organization ID: 805493328

• Action Required: Transfer subscription credit from Zoho Forms to Zoho Books.

Thank you for your prompt assistance in resolving this matter.

Best regards,

Masterbed Trading 

+973 33719022