Useless support and impossible to add users for whom I paid for

Useless support and impossible to add users for whom I paid for

Over a week ago i signed up for 5 emails addresses and 10GB, and so far I only have 1 email working, no access to the dashboard.

Remote connection with "support"....useless
Screen grabs sent to "support" useless
Messages to "support"... now not answering

Are there any others having the same issues?