Hi all,
I have a question about Zoho CRM webhook, and the support can't help me.
I am using webhooks, triggered by workflow rules, to update data from ZOHO CRM ( accounts, leads, ...) in another application. So I have several webhooks to push updates, deletes, creation, ... for several modules.
All of these webhooks are using a specific parameter ( an api token)
that is not the ZOHO CRM api token !!!!! ( I am sorry, but the zoho crm support on the live chat is not able to understand that, ..... ). In all my webhooks, I have a parameter called token, with the same value (of course).
My problem is that sometimes, this token is refreshed by the external api. So I have to edit all my webhooks, and manually change the value of my parameter.
My question : can I use Zoho CRM variable, to store the value of my parameter once, and the call the variable in the Wehhooks parameters, so that when the external token changes, I just have to change the value of the global CRM variable, and not the value written in each wehbook ?