Using Deluge to get Accounts with no scheduled calls

Using Deluge to get Accounts with no scheduled calls

Hi

I need to use Deluge to pull accounts with no scheduled calls ( they will be scheduled against the contact for that account if there are.
Once I have that list I will create a button to schedule calls for those accounts ( this part I can do)

I just cannot get my head wrapped around how to script the request in Deluge that will return accounts without scheduled calls, does anyone have an idea?

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