Using SalesIQ Javascript API with Desk ASAP Integration

Using SalesIQ Javascript API with Desk ASAP Integration

We are using SalesIQ and have an integration using the Javascript API, such as:
  1. $zoho.salesiq.visitor.name(user.fn + " " + user.ln);
However, when using ASAP, we do not have access to the Javascript "$zoho" or "$zoho.salesiq" as it is not initialized when ASAP loads.

As ASAP uses iFrames to display the Zoho SalesIQ window, there does not seem to be an easy way to pass integration information to SalesIQ.

If we want to use ASAP, how do we still use the SalesIQ Javascript API?

If we cannot use the SalesIQ Javascript API, how do we configure Zoho Desk ASAP to pass as GET parameters to the iFrame URL for SalesIQ so we can continue to configure a customized SalesIQ experience for our individual customers?
                  Zoho Marketing Automation

                    Zoho SalesIQ Resources



                          Manage your brands on social media

                            Zoho Pagesense Resources



                                  Zoho TeamInbox Resources

                                    Zoho DataPrep Resources



                                      Zoho CRM Plus Resources

                                        Zoho Books Resources


                                          Zoho Subscriptions Resources

                                            Zoho Desk Resources

                                              Zoho Projects Resources


                                                Zoho Sprints Resources


                                                  Qntrl Resources


                                                    Zoho Creator Resources


                                                      Zoho WorkDrive Resources



                                                        Zoho Campaigns Resources

                                                          Zoho CRM Resources

                                                          • CRM Community Learning Series

                                                            CRM Community Learning Series


                                                          • Tips

                                                            Tips


                                                          • Functions

                                                            Functions


                                                          • Meetups

                                                            Meetups


                                                          • Kbase

                                                            Kbase


                                                          • Resources

                                                            Resources


                                                          • Digest

                                                            Digest


                                                          • CRM Marketplace

                                                            CRM Marketplace


                                                          • MVP Corner

                                                            MVP Corner


                                                          • Word of the Day

                                                            Word of the Day

                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now