UTM tracking for Telegram in SalesIQ

Hi!
I am the owner of the company. Now I'm choosing a CRM solution. You have created a very interesting product ZOHO ONE!

I have the following situation.

Many of my clients don’t want to chat on my website page because they view the site from their phone. As a result, the browser on the mobile phone does not signal the client when my operator answered. Therefore, I use telegram and WhatsApp icons on the pages of my website so that clients immediately go to these services and communicate with my operators there. This is convenient and then I don’t lose my clients. The conversion in this case is very high.

My question.

Is it possible to set up a UTM tracker (Parameters) for Telegram / WhatsApp in SalesIQ? At a minimum, when you go to Telegram (via the icon with a link on my website), the URL of the page from which the client switched to Telegram is transmitted to SalesIQ.

As an option, I tried to set up Zobot by giving the client a “link” to the Telegram bot in a message. But in this option, it is necessary to transfer the URL of the first page of the webchat request to the conversation via Telegram. How can i do this? If it can be done but you need a programmer, then I will find it.

Thanks for the answer!

Andrey Nekrasov

Ukraine

up.university

Access your files securely from anywhere

Zoho Developer Community

New to Zoho LandingPage?

Access Zoho LandingPage

Zoho LandingPage Resources

New to Zoho Survey?

Access Zoho Survey

Latest Feature Updates

Explore our Pricing & Plans

Zoho Survey Resources

Android Mobile Surveys

Insurvey Blogs

Insight Blogs

Tips & Tricks

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Bigin?

Signup Now

Access Bigin

Latest Feature Updates

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Tout forum

France ZUGs

Zoho SalesIQ Resources

Sticky Posts
Let customers reach you easily with the Zoho SalesIQ - Telegram IM Channel Integration
We are now living in the era of instant messaging where every single person around us will have at least two instant messaging apps on their mobile phones. And that very well includes your customers. It is important for businesses to be able to communicate
Why should you integrate Zoho SalesIQ with Google Analytics?
Hello everyone. Greetings from Zoho SalesIQ! Today, we are going to take a detailed look at the possibilities and outcomes when integrating SalesIQ with Google Analytics. Some of us may have lingering questions on this topic and here we are, with a