Get Support plugin: Let your customers join a session quickly from desktop!

This update includes  a desktop plugin named "Get Support". It gets installed on your customer's desktop with the first remote support session.  Your customer can join future sessions from the desktop plugin itself.  If you are a paid user, your organization name will be added to plugin title. This handy plugin will enable your customers to join a session quickly from their desktop.

You can also get the installer  here  (sign-in required) if you would like to install it manually on your customer's computer. This desktop plugin gets installed in Windows OS only.

Access Unattended computers from your iPad app!

We are continuously enhancing our iPad app. The latest update includes Unattended access from the app. This feature will enable you to access all your Unattended computers from wherever you are. You might be aware that our iPad app is completely free and it can be used for both business and personal use. Users can run a remote support session even without signing in.

This version also includes minor bug fixes.