Visitor information not appearing in the "Visits" section, although it does appear in Zoho SalesIQ Visitor Tracking

Visitor information not appearing in the "Visits" section, although it does appear in Zoho SalesIQ Visitor Tracking

Hi,

I setup visitor tracking by embedding on the website ( http://www.foodbusinessschool.org) the snippet of code provided in the Zoho CRM -> Visits section (which involved activating the Zoho SalesIQ Visitor Tracking add-on).

When I go to salesiq I can see realtime visitors there, stats, etc. but when I go on the Zoho CRM -> Visits section it still tells me "Not getting visits?..." and shows the default "how to setup visitor tracking" page.

Any idea why this behaviour?