Hello Tech @ zoho,

We are now frustrated by doing the same things without desired output. What is the point of using CRM when the first line of action by email is not attractive enough to draw leads attention all our work is useless....

1. The Email template is having so limited option that all creativity goes down the drains... we cannot design template according to our company requirements. As html code is not fully supported... secondaly social network links can not be inserted in our email templates signatures for any campaign runs.

2. Invoice Template :We are trying to make Export Invoice template as per Indian Customs latest requirements but its really not happening, neither it supports to import word or excel template in zoho CRM Invoice Templates.

Hope it can be solved immediately otherwise we are loosing our patience and hope with ZOHO...