Hi there,
I activated the feature Web-to-contact to my website, but the contact owner doesn't get the notifications instantly. He gets them all together at a certain time.
What is the reason why this happens? Is there a way to get the notifications instantly?
Then sometimes some contacts have been lost and the customers called us to complain that they sent a request, but they have not been answered.
How may I be sure that the contact owner receives all the contacts from the Website?
Thank you for your help,
cheers,
Ilaria.