Web to Lead Form not sending email, nor populating in Zoho CRM
Hello:
I am trying to create a Web-to-Lead form on our WordPress site. I am trying to test it on this page:
http://printerocity.com/main/schedule-a-demo-or-chat-with-us-test/
The form's HTML code I copied from the WordPress tab in Zoho is below.
When I test the form, it appears to work properly on the WordPress site, but it does not send a New Lead Alert email or a Contact Form Response email. It also does not send the form information to Zoho.
I have read the FAQ on this issue, and I do not believe any of the issues listed in the FAQ apply in this situation.
Any help would be greatly appreciated.
Thanks,
Scott
<div id='crmWebToEntityForm' align='center'><META HTTP-EQUIV ='content-type' CONTENT='text/html;charset = UTF-8'> <form action='
https://crm.zoho.com/crm/WebToLeadForm' name=WebToLeads1196159000000155103 method='POST' onSubmit='javascript:document.charset="UTF-8"; return checkMandatery()' accept-charset='UTF-8'> <input type='text' style='display:none;' name='xnQsjsdp' value='WhfGSz1HAtJthYo@kRl79w$$'/> <input type='hidden' name='zc_gad' id='zc_gad' value=''/> <input type='text' style='display:none;' name='xmIwtLD' value='QelMD27gp5CSa6VA8XFZt9aWYfBdmAKp'/> <input type='text' style='display:none;' name='actionType' value='TGVhZHM='/> <input type='text' style='display:none;' name='returnURL' value='http://printerocity.com/main/thank-you-for-contacting-us/' /> <br><table border=0 cellspacing=0 cellpadding='6' width=600 style='background-color:white;color:#7e7f85'><tr><td colspan='2' align='left' style='color:#7e7f85;font-family:Verdana;font-size:16px;'><strong>Schedule a Demo or Chat with Us</strong></td></tr> <br><tr><td><span owrap='nowrap' style='font-size:14px;font-family:Verdana;width:200px;line-height: 22px;'>Company</span><br><input type='text' maxlength='100' style='width:250px;' name='Company'></input></td></tr><tr><td><span owrap='nowrap' style='font-size:14px;font-family:Verdana;width:200px;line-height: 22px;'>First Name<span style='color:red;'>*</span></span><br><input type='text' maxlength='40' style='width:250px;' name='First Name'></input></td></tr><tr><td><span owrap='nowrap' style='font-size:14px;font-family:Verdana;width:200px;line-height: 22px;'>Last Name<span style='color:red;'>*</span></span><br><input type='text' maxlength='80' style='width:250px;' name='Last Name'></input></td></tr><tr><td><span owrap='nowrap' style='font-size:14px;font-family:Verdana;width:200px;line-height: 22px;'>Email<span style='color:red;'>*</span></span><br><input type='text' maxlength='100' style='width:250px;' name='Email'></input></td></tr><tr><td><span owrap='nowrap' style='font-size:14px;font-family:Verdana;width:200px;line-height: 22px;'>Phone</span><br><input type='text' maxlength='30' style='width:250px;' name='Phone'></input></td></tr><tr><td><span owrap='nowrap' style='font-size:14px;font-family:Verdana;width:200px;line-height: 22px;'>Website</span><br><input type='text' maxlength='255' style='width:250px;' name='Website'></input></td></tr><tr><td><span owrap='nowrap' style='font-size:14px;font-family:Verdana;width:200px;line-height: 22px;'>How did you hear about us?</span><br><select style='width:250px;' name='Lead Source'> <option value='-None-'>-None-</option> <option value='Communication Arts'>Communication Arts</option> <option value='Direct Mail'>Direct Mail</option> <option value='Email Campaign'>Email Campaign</option> <option value='Google Ads'>Google Ads</option> <option value='Google (Organic Search)'>Google (Organic Search)</option> <option value='Graphic Design USA'>Graphic Design USA</option> <option value='How Magazine'>How Magazine</option> <option value='printing.com'>printing.com</option> <option value='Print Magazine'>Print Magazine</option> <option value='Quick Printing Magazine'>Quick Printing Magazine</option> <option value='Referral'>Referral</option> <option value='Trade Show'>Trade Show</option> <option value='Other'>Other</option> </select></td></tr><tr><td><span owrap='nowrap' style='font-size:14px;font-family:Verdana;width:200px;line-height: 22px;'>I'm Interested In</span><br><textarea maxlength='1000' style='width:250px;' name='LEADCF11' width='250' height='250'></textarea></td></tr><tr><td colspan='2'style='padding-top: 15px;' ><input style='font-size:14px;color:#7e7f85' type='submit' value='Submit' /> <input type='reset' style='font-size:14px;color:#7e7f85' value='Reset' /> </td></tr></table><script> var mndFileds=new Array('First Name','Last Name','Email');var fldLangVal=new Array('First Name','Last Name','Email');function reloadImg(){if(document.getElementById('imgid').src.indexOf('&d') !== -1 ){document.getElementById('imgid').src=document.getElementById('imgid').src.substring(0,document.getElementById('imgid').src.indexOf('&d'))+'&d'+new Date().getTime();}else{document.getElementById('imgid').src = document.getElementById('imgid').src+'&d'+new Date().getTime();}}function checkMandatery(){for(i=0;i<mndFileds.length;i++){ var fieldObj=document.forms['WebToLeads1196159000000155103'][mndFileds[i]];if(fieldObj) {if(((fieldObj.value).replace(/^\s+|\s+$/g, '')).length==0){alert(fldLangVal[i] +' cannot be empty'); fieldObj.focus(); return false;}else if(fieldObj.nodeName=='SELECT'){if(fieldObj.options[fieldObj.selectedIndex].value=='-None-'){alert(fldLangVal[i] +' cannot be none'); fieldObj.focus(); return false;}} else if(fieldObj.type =='checkbox'){ if (fieldObj.checked == false){ alert('Please accept '+fldLangVal[i]); fieldObj.focus();return false;}}}}}</script> </form></div>