Web to lead multiple issues
Hi All,
I've been trying to implement web-to-lead without success for about a month. I've been using an experienced Zoho CRM company but we've run into some serious obstacles.
The core problem is the 200 or so spam enquiries per day that I have to filter out. The solution is a captcha filter when the user (or spam bot) posts an enquiry.
But Zoho has no inbuilt captcha.
So on our HTML site we implemented the advised solution promoted by Zoho. https://zohocrm.wiki.zoho.com/Web-Forms.html
But spam bots don't recognise java script. You can test this by using the "no script" addon in firefox. So the spam isn't stopped.
Also on our OsCommerce/PHP site we're trying to implement the web to lead. It's proving a challenge to integrate the Zoho form with custom captcha.
Zoho really needs an IFrame or similar solution with captcha built in.