Web to Support Ticket in Zoho CRM not working

Web to Support Ticket in Zoho CRM not working

Hi

We've got your support incident management area setup in the Zoho CRM - but the form HTML that the system gives us is not working.

Here is the code - we really need this to work - please help us - we really appreciate your help:

<META HTTP-EQUIV ='content-type' CONTENT='text/html;charset = UTF-8'>
<form action='http://crm.zoho.com/crm/WebToCase' method='POST'> <input type='hidden' name='orgId' value='14995000000032005'/> <input type='hidden' name='xnQsjsdp' value=YmFybmFieWRwQGdtYWlsLmNvbQ==/> <input type='hidden' name='xmPqMMnsd' value=YW4xY2Nh/> <input type='hidden' name='actionType' value=Q2FzZXM=/> <input type='hidden' name='returnURL' value='http://www.alive.com.au' />
Status :<select name='Status'/> <option value='On Hold'>On Hold</option> <option value='Escalated'>Escalated</option> <option value='New'>New</option> <option value='Closed'>Closed</option> </select>
Priority :<select name='Priority'/> <option value='-None-'>-None-</option> <option value='High'>High</option> <option value='Medium'>Medium</option> <option value='Low'>Low</option> </select>
Type :<select name='Type'/> <option value='-None-'>-None-</option> <option value='Problem'>Problem</option> <option value='Feature Request'>Feature Request</option> <option value='Question'>Question</option> </select>
Case Reason :<select name='Case Reason'/> <option value='-None-'>-None-</option> <option value='User did not attend any training'>User did not attend any training</option> <option value='Complex functionality'>Complex functionality</option> <option value='Existing problem'>Existing problem</option> <option value='Instructions not clear'>Instructions not clear</option> <option value='New problem'>New problem</option> </select>
Case Origin :<select name='Case Origin'/> <option value='-None-'>-None-</option> <option value='Email'>Email</option> <option value='Phone'>Phone</option> <option value='Web'>Web</option> </select>
Subject : <input type='text' name='Subject' />
Reported By : <input type='text' name='Reported By' />
Email : <input type='text' name='Email' />
Phone : <input type='text' name='Phone' />
Description : <textarea name='Description' width='250' height='250'></textarea>
Date Raised : <input type='text' name='Date Raised' />dd/MM/yyyy <input type='text' name='Date Raisedtime'/>[hh:mm]
<input type='submit' name='save' value='save' /> </form>
Barnaby De Palma