I have a CREATOR application that gets populated whenever a new Employee Record is added in ZOHO People. I have used Webhooks and Creator ADD API for this. It works fine.

Now, I want to UPDATE the Creator Record whenever the Employee Record is Updated in ZOHO People. I have used Creator UPDATE API. It does not seem to be working fine.

I am getting the below Error, that says no CRITERIA is specified.

<response><result><form name="E"><update><criteria>null</criteria><newvalues><field name="Email"><value>krithika@langoor.com</value></field><field name="E"><value>LD372</value></field><field name="Employee_Name"><value>krithika</value></field><field name="Department_Name"><value>Buisness Development</value></field><field name="Business"><value>India</value></field></newvalues><status>Failure, Invalid or null criteria specified</status></update></form></result></response>

Can you tell me how to Pass the Criteria in the API URL? What Criteria's should I pass?

I am stuck at this point of time.

Appreciate the HELP.

Thanks,

Kumar