WHAT IS ZIA SKILLS?

How does it work?

• Zia skills functions on skills and actions.
  
• Inside the Zia skills Developer console, you can define a unique set of actions to respond to visitor questions. 
  
• A skill in Zia skills is a collection of actions that you define to the bot to perform for website visitors. An action is a single task that has the ability to perform multiple conversations.
  

Why should you choose Zia skills? 

What are the three ways of answering visitor queries using Zia Skills?

1. Direct answering:

2. Construct responses by fetching data from SalesIQ:

3. Perform an action dynamically based on the visitor:

• These bots can dynamically evaluate appropriate answers based on the context. For instance if you're running a real estate business, you can script Zia Skills to display all the projects that are being managed by you based on the location that the visitor is from.
  
• Zia Skills can also be scripted to manage, and push data gathered by it during a conversation into third-party applications, say Zoho CRM for instance.
  
• Zia Skills also come with an incredible feature that will let you fetch prime details that visitors give away during a conversation by just defining a simple function. Like all other bot integrations that we've established, Zia Skills can also put up attractive widgets to gather input from visitors during a conversation.