What is the Desk API?
What is the Desk API?
I'm trying to fetch a lookup field data from desk to our creator application and it doesn't work.
I'm guessing that my search parameter is wrong?
On my trial function fetch if I use these:
tickets = invokeurl
[
url :"
https://desk.zoho.com/api/v1/tickets/351081000145244764"
type :GET
headers:{"featureFlags":"lookUp"}
connection:"
deskconnect
"
];
I can get the result in json:
customFields": {
"Bill To": {
"accountName": "xxxxxxxxxxx",
"id": "351081000013982683"
},
or
cf": {
"cf_client": {
"accountName": "xxxxxxxxxx",
"id": "351081000013982683"
},
however, on my workflow
zoho.desk.searchRecords("orgID","Tickets",searchValue,0,5,"deskconnect");
for each Ticket_Rec in PM_TicketRecord.get("data")
{
if(Ticket_Rec.get("departmentId") == "
deptID
" && Ticket_Rec.get("category") == "Scheduled Maintenance")
{
input.Bill_To = Ticket_Rec.get("customFields").get("Bill To").get("accountName");
-
always an error
}
}
Any idea on this?