We're back with another round of updates in Zoho Billing! This month brings new capabilities designed to give you more flexibility and control over your billing operations. From associating price lists with business locations, and including annexures in your PDFs, to restricting overage for drawdown addons and regenerating invoices for usage-based subscriptions.

We've also added support for three new languages, enhanced subscription reporting, and introduced several improvements to imports, hosted payment pages, and more.

You can now associate sales price lists directly to your business locations, in addition to associating them with individual customers. While creating transactions, if the customer does not have a price list associated, the price list linked to the selected location will be applied automatically. This makes it easy to manage region-specific or location-specific pricing without having to adjust each transaction manually.

You can now include annexures to PDFs of different records. Once configured, the uploaded annexures are automatically added as additional pages at the end of the generated PDF. This helps you consolidate all relevant supporting documents, terms and conditions, compliance sheets, rate cards, and more into a single, shareable file.

You can now configure an Overage Restriction for drawdown addons to prevent customers from consuming services once their prepaid balance is exhausted. This option is available both at the addon level and at the individual subscription level, giving you the flexibility to enforce strict consumption limits for some addons while allowing overage for others, all within the same subscription. This feature is available only in certain plans of Zoho Billing.

Zoho Billing now lets you to regenerate invoices for usage-based subscriptions using an API.  When incorrect usage records are noted after an invoice has been generated, resolving the issue typically meant voiding the invoice which also discarded the recurring charges.

With this API, you can now regenerate the invoice for the current billing term, combining the corrected recurring charges with the updated usage record. This ensures your customers receive accurate, complete invoices without any billing data being lost.

Item custom fields can now be applied to usage line items in invoices. When an invoice is generated for a subscription that includes usage addons, the item custom fields configured for the respective addon will automatically appear on the invoice. This gives you greater customization over usage billing documents and ensures that addon-specific details are carried through to the final invoice.

Zoho Billing now tracks record participants, any user who creates, edits, approves, or comments on a record automatically becomes a Participant of that record. When you @mention users in comments or add recipients in the email Send To list, the system displays a clear split between Record Participants and other users, making it easier to notify the right people. This feature is enabled by default for new organizations and available in Early Access for existing organizations.

You can now bulk-update Reporting Tags for items in Zoho Billing, allowing you to update reporting tags across multiple items at once. This is particularly useful when reorganizing your catalog in bulk; saving time and manual effort.

You can now update existing Plans and Addons during imports using the new Overwrite option. When Overwrite is selected during import, the system matches records in your file against existing entries using the Plan Code, Plan ID, Addon Code, or Addon ID, and updates them accordingly. If no match is found, the row is processed as a new record. This makes large-scale catalog updates significantly faster and reduces the need for manual edits.

Try these updates now and share your thoughts in the comments! You can also visit the What's New timeline for bite-sized information about our previous feature updates and enhancements. If you need any assistance, feel free to reach out at support@zohobilling.com.

 

Best regards,

The Zoho Billing Team