What's New in Zoho Billing - Q1 2025

What's New in Zoho Billing - Q1 2025

Hello everyone,
We're excited to share the first set of feature updates for Zoho Billing in Q1 2025, ranging from manual revenue recognition to custom notifications for API usage limits. Keep reading to learn more.

Leave Organization Option

Zoho Billing now allows you to leave an organization directly from the Manage Organizations page. However, if you are an admin in an organization that has integrations enabled, you will need to disable them before leaving. The other admins will need to set up the integrations again. If you are the only admin or the admin who created the organization, you have to delete it instead.
To leave an organization:
  • Click the organization name at the top.
  • Click Manage.
  • Click the more icon, and select Leave Organization.
  • Then, select I'm aware that I cannot access this Zoho Billing organization once I leave.
  • Click OK.

Filter Lookup Custom Fields 

Filter your lookup custom fields by using custom views and configuring criteria. If you configure both, records will be filtered based on both the custom view and criteria, ensuring that all conditions are met. For example, if you want a custom field for a customer, which can display only paid invoices, you can create a lookup custom field with the criteria set as Invoice Status is Paid. Now, you can select only from the paid invoices while creating a customer. 

Create Group and Compound Taxes [Germany Edition]


In Germany, local tax rates and surcharges can be levied alongside the existing VAT in specific cases, such as municipal or tourism taxes. Zoho Billing now supports creating tgroup taxes and compound taxes to accommodate for these cases. 
If the local tax is added to the Total Amount, VAT will be calculated on the entire amount, including the surcharge. However, if the local tax is applied separately, VAT will not be applied on the surcharge and will not appear in the VAT-based reports.

Import E-invoice Formats from Customer Portal [Germany Edition]


Your customers can now import their invoices and credit notes from the Customer Portal in Germany's e-invoice formats (XRechnung and ZUGFeRD_2.3.0). This particularly helps them to create bills and vendor credits in their accounting software.

Import Revenue Recognition Details for Transactions


Note: This feature is supported in organizations that have enabled Revenue Recognition. 
You can now import revenue recognition details for your existing transactions directly from the transaction's list page. Zoho Billing allows you to overwrite existing revenue recognition details, helping you to edit multiple revenue recognition entries at once. This feature is supported for invoices, subscriptions, and credit notes.

Manual Revenue Recognition


Note: This feature is supported in organizations that have enabled Revenue Recognition. 
You can take control of when and how much revenue you want to recognize with Manual Revenue Recognition, while ensuring compliance with IFRS 15 guidelines. This is particularly helpful in business scenarios, involving complex transactions, where rule-based automated revenue recognition cannot be applied.

Multi-Factor Authentication in Customer Portal


Note: This feature is currently available only in India and US editions of Zoho Billing.
Enhance your customer's account security with Multi-Factor Authentication for Customer Portal. This adds an extra layer of protection with a Time-Based One-Time Password (TOTP), which the customer is required to add along with the login credentials.
Your organization's admins can enable MFA from the Customer Portal settings. Once enabled, your customers have to configure it from an authenticator app. After setup, your customers have to enter TOTP from their authenticator app along with their login credentials. If your customers lose access to the authenticator app, admins can reset MFA for them.
If you disable MFA for your organization later, your customers who have configured MFA will still have to enter the TOTP to log in to the Customer Portal.

Pin Columns in List Pages

If you have more than 8 columns in a list page, it can be difficult to keep sight of important information while viewing other columns. Zoho Billing now allows you to pin up to 2 columns to the left, allowing you to freely scroll horizontally without losing sight of important columns.


Set Custom Notifications for API Usage Limit

Set up custom notifications to receive mails and in-app notifications when your organization's daily API usage crosses a limit. You can set up to three daily API usage limits. To set up custom notifications for API usage limits:
  • Navigate to Settings and select API Usage under Developer & Data.
  • Click Configure Usage Limit Notification.
  • Select up to three API Usage (%).
  • Select Email Recipients.
  • Click Send Sample Notification to view how the in-app notification will appear.
  • Click Save.
You can add email recipients based on roles or direct users. Once a daily API usage limit is crossed, the recipients will receive an email and in-app notification.


We'd love to hear what you think about these features in the comments below.
If you require any assistance, please write to our dedicated support team at support@zohobilling.com – we'd be happy to help!

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts



                                                              • Sticky Posts

                                                              • Zoho Billing will discontinue support for older browser versions soon

                                                                Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than
                                                              • Introducing Developer Space in Zoho Subscriptions

                                                                Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to


                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ



                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Support Bots and Automations in External Channels

                                                                                                                  Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channels
                                                                                                                • How To Implement an Auto-Check-out Feature for Attendance?

                                                                                                                  If an employee forgets to check out, the system should automatically check out the employee at 6:30 PM
                                                                                                                • Automate the file import step

                                                                                                                  Hello everyone, I have a Sales - 'Account' category, and currently import the file to update it as follows: Import Accounts - From File - Update existing Accounts only - select and match the field the CRM. Since we have been using Microsoft 365 SharePoint.
                                                                                                                • Set Default Status of Assembly to "Assembled" When Entered in UI

                                                                                                                  I've just discovered the new "confirmed" status of Assemblies within Inventory. While I understand the intent of this (allowing for manufacturing planning and raw material stock allocation), it was initially confusing to me when manually entering some
                                                                                                                • Sender Email Configuration Error.

                                                                                                                  Hello Team, Hope you are all doing well. We are in the process of creating the Zoho FSM environment in the UAE. When we try to add the sender email address “techsupportuae@stryker.com”, we receive the error message: “Error occurred while sending mail
                                                                                                                • Share saved filters between others

                                                                                                                  Hi, I am in charge to setup all zoho system in our company. I am preparing saved filters for everybody, but the only one can see its me. How can others see it? Thanks
                                                                                                                • Webinar Alert: Learn how to decode your landing page performance with analytics

                                                                                                                  Every click, scroll, and drop-off tells a story. Are you listening? Join our Landing Page Analytics webinar to understand how data can reveal what’s working and what’s costing you conversions. In this session, you'll discover The most important metrics
                                                                                                                • Campaign Status Field in CRM

                                                                                                                  I'm wanting to create a custom view in CRM that shows all those who have recently hard bounced in past campaigns so we can clean up the database. An old Zoho article said it was possible, but I don't see the option to push campaign status field to CRM,
                                                                                                                • Zoho Forms for Vertical Studio Subscriber Organizations

                                                                                                                  We’re excited to introduce the Zoho Forms integration with Vertical Studio. This allows you to capture data using forms and send it directly to your Vertical Studio modules. With this integration, form submissions can be used to create or update records,
                                                                                                                • Zoho Flow not handling Boolean properly

                                                                                                                  Hi, I have a checkbox in one system that I'm trying to sync with a checkbox in Zoho CRM. The value from the source system comes in as blank (unticked) or 1 (ticked). I've written the following custom function to convert the output to either boolean false
                                                                                                                • Printing invoice from creator using writer

                                                                                                                  Hello. I have created my invoices using Zoho Writer and i'm sending data to them from Zoho Creator by selecting a row in a report and then clicking a button which has workflow connected to it to send the date to the invoice in writer. This is working
                                                                                                                • How to Initiate WhatsApp Message on SalesIQ?

                                                                                                                  I've just activated a Business WhatsApp phone number through SalesIQ because of its touted omnichannel chat approach. Sounds exciting. I understand that when a customer sends me a WA message, I can reply to it on SalesIQ and keep the chat going, perfect.
                                                                                                                • i want to delete organization or tranfer ownership

                                                                                                                  I accidentally created a Zoho organisation and now I cannot accept an invite from another organisation. I am the Super Admin and cannot leave. Please either delete my organisation or transfer ownership so I can leave.
                                                                                                                • Bulk upload images and specifications to products

                                                                                                                  Hi, Many users have asked this over the years and I am also asking the same. Is there any way in which we can bulk upload product (variant) images and product specifications. The current way to upload/select image for every variant is too cumbersome.
                                                                                                                • Zoho FSM API Delete Record

                                                                                                                  Hi FSM Team, It would be great if you could delete a record via API. Thank you,
                                                                                                                • Marketing Tip #26: Optimize product images for SEO

                                                                                                                  Product images can do more than make your store look good. They can also help customers discover your products through search. Since search engines can’t "see" images, they rely on text signals to understand what an image is about. Two small actions make
                                                                                                                • Allow rejected records (Approval process) to re-enter Blueprints

                                                                                                                  Cannot seem to get my head around the key differences between the Blueprints and the Approval Process. For me it seems like different flavours of more or less the same thing - especially now that we have the option of Record Locking. Have a quote to sales
                                                                                                                • Every time an event is updated, all participants receive an update email. How can I deactivate this?

                                                                                                                  Every time an event is updated in Zoho CRM (e.g. change description, link to Lead) every participant of this meeting gets an update email. Another customer noticed this problem years ago in the Japanese community: https://help.zoho.com/portal/ja/community/topic/any-time-an-event-is-updated-on-zohocrm-calendar-it-sends-multiple-invites-to-the-participants-how-do-i-stop-that-from-happening
                                                                                                                • Streamlining E-commerce Photography with AI Background Tools

                                                                                                                  Hey Zoho Community, I’ve been messing around with ways to make product images less of a headache for fashion brands on Zoho Commerce. You know how boring generic backdrops can get, and how much time traditional photoshoots eat up, right? I tried out this
                                                                                                                • Add @Mention Notifications in Zoho Cliq for Zoho Project Mentions

                                                                                                                  Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding "Projects Bot" Cliq bot notifications for @mentions inside Zoho Projects comments (Tasks and Issues). Current Behavior: At the moment, when someone
                                                                                                                • WO Completion Status Not Updating Automatically

                                                                                                                  Hello Latha, Hope you are doing well. Over the past few days, we have been facing an issue with WO completion. When an AP is marked as complete, the work order status is not automatically updating to “Completed,” and we have to mark it manually. Could
                                                                                                                • Is it possible to create a meeting in Zoho Crm which automatically creates a Google Meet link?

                                                                                                                  We are using Google's own "Zoho CRM for Google" integration and also Zoho's "Google Apps Sync" tools, but none of them provide us with the ability to create a meeting in Zoho CRM that then adds a Google Meet link into the meeting. Is this something that
                                                                                                                • Customer Message Edit/Delete Function & Backend Visibility Inquiry

                                                                                                                  目前客服已发送的对话支持编辑和删除功能,请问在 Zoho 系统后台,是否可以查看客服具体发送了什么内容,以及删除或修改了哪些信息?如果无法查看,这个功能是否可以通过设置关闭客服的编辑和删除权限?如可以,请告知具体设置路径。 Currently, customer service agents are able to edit and delete messages after sending them. In the Zoho system backend, is it possible to view
                                                                                                                • In App Auto Refresh/Update Features

                                                                                                                  Hi,    I am trying to use Zoho Creator for Restaurant management. While using the android apps, I reliased the apps would not auto refresh if there is new entries i.e new kitchen order ticket (KOT) from other users.   The apps does received notification but would not auto refresh, users required to refresh the apps manually in order to see the new KOT in the apps.    I am wondering why this features is not implemented? Or is this feature being considered to be implemented in the future? With the
                                                                                                                • Sync Task Status from Zoho Projects to Zoho Desk

                                                                                                                  Hi Zoho Desk Team, Hope you’re doing well. We’re actively using the Zoho Desk–Zoho Projects integration, which helps our support and project teams stay aligned. However, we noticed that when we change a task’s status in Zoho Projects, the change is not
                                                                                                                • Lost the ability to sort by ticket owner

                                                                                                                  Hi all, in the last week or so, we have lost the ability to sort tickets by Ticket Owner. Unlike the other columns which we can hover over and click on to sort, Ticket Owner is no longer clickable. Is it just us, or are other customers seeing this too?
                                                                                                                • Placeholder doesnt work in email tempalate

                                                                                                                  Hi Team,  I have put in the customer happiness rating place holder in my email template but when I pick the template in my ticket and send it to client, the place holder doesnt get generated. What am I missing here? screenshot attached. 
                                                                                                                • Search API filter/sort ignores comment-triggered modifiedTime updates

                                                                                                                  Summary When a comment is added to a Call or Account, the parent record's modifiedTime is correctly bumped. This bumped value is visible in: GET /api/v1/calls/{id} ✅ GET /api/v1/calls/search without a filter ✅ — the record's response body shows the new
                                                                                                                • Automation#17: Auto-Create Tasks in Zoho Projects Upon Ticket Creation in Zoho Desk

                                                                                                                  Hello Everyone, This edition delivers the solution to automatically create a task in Zoho Projects when a ticket is created in Zoho Desk. Zylker Resorts uses Zoho Desk for bookings and handling guest requests. Zylker resorts outsources cab bookings to
                                                                                                                • Introducing parent-child ticketing in Zoho Desk [Early access]

                                                                                                                  Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
                                                                                                                • Remove Bounced email addresses from CRM after running a campaign

                                                                                                                  HI, Is there a simple way to remove bounced leads in the CRM where there email doesn't exist anymore after running a campaign?
                                                                                                                • Building a custom site

                                                                                                                  do we have an option in Zoho to build custom sites like adding custom functionalities? want to make a site like jumble puzzle answers for today. Is it doable? Please assist.
                                                                                                                • How to Automate an Unsubscribe based on Scoring

                                                                                                                  I automatically assign a negative point score to bounced emails and would like to automate unsubscription of these emails from our Campaigns, without losing the contact data. (Oftentimes the lead is no longer at a business, but I want to keep the business
                                                                                                                • Recurring Addons

                                                                                                                  Hi, I know you can set the pricing interval for addons to weekly, monthly and yearly & set it for one off or recurring, which these are fine as a base addon item. It really would be helpful if when creating a subscription when you add on the addon item
                                                                                                                • Start Workflow from Deluge Script

                                                                                                                  I have developed a customized process from our CRM that leverages a deluge script to create a statement of work document. Once the document has been created via the merge and store function, I would like the ability to start a workdrive review & approve
                                                                                                                • Option+C shortcut conflict

                                                                                                                  In the latest Cliq release, you introduced `Option+C` shortcut to start a new audio call. In Polish, `option+C` is used for letter `ć`. I changed this button combo but `Option+C` is still being blocked and doesn't allow me to write letter `ć`.
                                                                                                                • Need Easy Way to Update Item Prices in Bulk

                                                                                                                  Hello Everyone, In Zoho Books, updating selling prices is taking too much time. Right now we have to either edit items one by one or do Excel export/import. It will be very useful if Zoho gives a simple option to: Select multiple items and update prices
                                                                                                                • Items Landed Cost and Profit?

                                                                                                                  Hello, we recently went live with Zoho Inventory, and I have a question about the Landed Cost feature. The FAQ reads: "Tracking the landed cost helps determine the overall cost incurred in procuring the product. This, in turn, helps you to decide the
                                                                                                                • How to set custom Sales Order numbers

                                                                                                                  I am trying to create Sales Orders with data from Jotform submissions. Auto number generation is disabled within Books. Whereas the flow Input recognizes the number (40732 in this example), the Output does not. How can I fix this? I'd like the number
                                                                                                                • Displaying Rate Inclusive of GST per unit

                                                                                                                  Hello, Currently when I enter the pricing of a line item it shows the overall amount (price including tax * quantity). I would like to see price/unit inclusive of GST. Is there any way to simplify this and to be able to view it? I've attached my current
                                                                                                                • Next Page