What's New in Zoho Books - September 2019

What's New in Zoho Books - September 2019

We've kickstarted September with a fresh set of feature roll-outs and enhancements. Let's take a look at all the new updates that Zoho Books has to offer for this month.

Filter Transactions and Update Accounts

If you had associated multiple transactions with a wrong account or if you need to update multiple transactions with a new account, updating each and every transaction can be quite tiresome. You can now use the bulk update feature in Zoho Books to update multiple transactions at once and submit their accounts in time for the audit.

Filter multiple transactions such as credit notes, purchase orders, expenses, bills and vendor credits and update the accounts they are associated with a new account.




To do this: Go to Accountant > Bulk Update >  Filter and Bulk Update Learn More.

Multi-Level Approval for Sales Transactions

If you want your Sales transactions to be approved by the decision of two or more approvers, you can set up the multi-level approval process. You can now set up multi-level approval for Invoices, Sales Orders, Estimates and Credit Notes.



To do this: Go to Settings > Preferences > Approvals > Sales Approval > Enable Sales Approval

Reject Transactions

Do you receive transactions for approval that should not be processed because of incorrect data? We've got just the right solution for you. Admins and approvers can provide a reason and reject a transaction that has been submitted to them. 



The submitter will be able to view the reason for rejection in the Comments & History section.

To do this: Go to Purchases > Bills > Click the dropdown next to the approve button and click Reject.

Similarly, you will be able to view your pending approvals for vendor credits and purchase orders as well.

Save and Execute Option For Webhooks

Webhooks facilitate communication with third-party applications by sending instant notifications every time an event occurs in Zoho Books. You can now run a preliminary test of how the webhook works by executing it as soon as you create or edit them.

To do this: Go to Settings > Automation > Webhooks > + New Webhook > Save and Execute.

Enhancements for Templates

We've made a slew of much requested enhancements for the templates that are available in Zoho Books. You can now:

  • Edit the shipping charge label for the pre-defined templates in Sales Orders as well.
  • Show/hide the Invoice Number and Invoice Date fields in credit notes templates(Available for the India, Saudi Arabia, Kuwait, the United Arab Emirates, Qatar, Bahrain, and Oman editions of Zoho Books).
  • Change the font size for your email templates.
  • Insert an image placeholder for your custom templates. Once you set this up, users will be able to insert images on the item table.

Make and Record GST Payments (Indian Edition)

You can now make GST payments using the ICICI Bank integration after you generate the challan in the GST portal.



To do this:  Go to Zoho Books > GST Filing > Monthly Returns > GSTR-3B > GST Payment tab and click Pay via ICICI Bank. Learn More.

If you choose to pay via the GST portal, you will be able to record their GST payments in Zoho Books.



To do this:  Go to GST Filing > Monthly Returns > GSTR-3B > GST Payment tab > Record Payment.

Zia Search

We are excited to introduce you to Zia - your very own AI-powered assistant to search for info across Zoho Books and other Zoho applications. You can fetch your customer details, explore help pages, search for transactions and do a lot more using the Zia Search.



To kickstart Zia: 

  • cmd + / on mac
  • cntrl + / on windows

Record VAT Payments & Claims (UAE, KSA & BH editions)

You can now record tax payments and claims to track your VAT payments and maintain accurate records. In Zoho Books, you can only record the VAT claims you've made via bank transfer.

However, you will be able to record VAT Payments based on your country and the tax payment method. For UAE, you can record VAT Payments if you've paid tax via bank transfer, cash or Visa/Master Card. For Bahrain and KSA, you will be only able to record VAT if you've paid your tax through bank transfers and cash.





To do this: Go to Accountant > Tax Payments  > Record Payment/Claim.

We're always looking for your suggestions to help to serve you better. So, if you have a feature request, feel free to share them here.

If you require any assistance, you can write to us at support@zohobooks.com and we'll get back to you. Stay tuned for more updates from Zoho Books.

Regards,
Bennet Noel
The Zoho Books team









    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ




                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方







                                                                                                              • Recent Topics

                                                                                                              • Ability to modify what displays in calendar invite?

                                                                                                                I am a long time calendly user and want to make the switch to bookings.  I understand that there is not currently a meets/hangouts integration, is one on the roadmap? Is there anyway I can modify the calendar invite to include the meet link?  I can add it to the emails no problem, but I would also like it to display on their calendar.  Is there some work around I can do to get it on the calendar?  Also am I able to modify the calendar event title?
                                                                                                              • Issue with Booking Confirmation Page Not Displaying, Leading to Customer Anxiety and Unnecessary Support Calls

                                                                                                                I am writing to express my growing concern regarding the confirmation process in Zoho Bookings, particularly the inconsistent display of the confirmation page after a successful payment. As a mobile service provider, I rely on Zoho Bookings platform for
                                                                                                              • Is it possible to turn off all capabilities for a customer to schedule, reschedule or cancel an appointment?

                                                                                                                Is it possible to turn off all capabilities for a customer to schedule, reschedule or cancel an appointment? I would like to set it up so only staff can schedule appointments. Is this possible?
                                                                                                              • Is there a way to generate a virtual meeting for a group service in Zoho Bookings?

                                                                                                                Are virtual meetings not supported for group services/meetings? I have integrated Zoom with one-on-one services, but I need a way to create an online group meeting. Thanks
                                                                                                              • Tracking Snippet not working in Zoho Marketing Automation!

                                                                                                                First off, the fact that you have to wait about 12-24 hours for every response is terrible. How are we supposed to conduct business? Second, we have been trying for several days to get the Tracking Code Snippet in marketing automation to work, to no avail.
                                                                                                              • Introducing VeriFactu Support in Zoho Books

                                                                                                                Hello users, Spain has introduced the VeriFactu system under Real Decreto 1007/2023 to ensure integrity, traceability, and anti-fraud compliance in e-invoicing. Starting January 1, 2026, all B2B invoices must be reported to Agencia Estatal de Administración
                                                                                                              • Where we can change the icon in social preview

                                                                                                                Hi, we changed our logo, and the image that appear in preview (ex : when we post a appointment link somewhere) is still our old logo. I did change our logo in the org setting. https://bookings.zoho.com/app/#/home/dashboard/settings/basic-info?clview=false
                                                                                                              • Zoho Bookings changes Lead Source

                                                                                                                Hi. i would like to know if there's a way for Zoho Bookings to not change the lead source when booking a lead for an appointment as the lead source will be used in a report. Scenario: Lead source: Website after booking an appointment Lead source: Zoho Bookings Thanks. Dan
                                                                                                              • Need to set workflow or journey wait time (time delay) in minutes, not hours

                                                                                                                Minimum wait time for both Campaigns workflows and Marketing Automation journeys is one hour. I need one or the other to be set to several minutes (fraction of the hour). I tried to solve this by entering a fraction but the wait time data type is an integer
                                                                                                              • Suggestion: Associating Assets with Company in Zoho FSM

                                                                                                                Hello Team, I would like to share an idea based on practical experience. Currently, all assets in the Zoho FSM Asset module are linked to a specific contact person. I would like to know if it is possible to associate assets with a company instead. This
                                                                                                              • Zoho Inventory / Finance Suite - Extend Visibility of File Names on Attachment Fields

                                                                                                                Hi Inventory / Finance Suite team, I noticed recently that when you add an attachment field to a module in Inventory, only the first 8 characters of the file name are visible on the details view. 8 characters is not a useful amount and there is plenty
                                                                                                              • AI Interview Insights: Turn Recorded Interviews into Quick Transcripts & Summaries

                                                                                                                Evaluating interviews shouldn’t require replaying long recordings or taking manual notes. With AI Interview Insights, you can now review complete transcripts and AI-generated summaries of your One-way (Recorded) interviews right inside Zoho Recruit. This
                                                                                                              • Edit Pinned Comments in Zoho Desk

                                                                                                                It's great that private comments can now be pinned to the top of the ticket but what would be extremely helpful would be to allow for the pinned comment to be edited vs. having to find the comment in the ticket to edit it.
                                                                                                              • Many Notes Becoming Unusable

                                                                                                                Hello. The Notebook app is becoming unusable. I'm getting odd-looking results from my searches. Some of the notes, after clicking on them, show an update button that does absolutely nothing. Not sure what has happened, but it would be nice to get this
                                                                                                              • Kaizen #218: Actions APIs - Field Updates

                                                                                                                Hello all!! Welcome back to a fresh Kaizen week. In the previous weeks, we covered Workflow Rules APIs, Actions APIs - Email Notification APIs, and Tasks Update APIs. This week, we will continue with another Actions API - the Field Update API in Zoho
                                                                                                              • How Contract Types and Templates Form the Backbone of Zoho Contracts

                                                                                                                Every contract in Zoho Contracts starts with two essential elements: Contract Type and Template. These are not just administrative steps. They define how every contract in your organization is created, governed, and managed over time. Let us look at the
                                                                                                              • E-Invoicing in Belgium with Zoho Books

                                                                                                                Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. This means that invoices and credits notes must be exchanged in a prescribed digital format. How E-Invoicing
                                                                                                              • Zoho Books Finance Modules Not Accessible in Zoho CRM Mobile App

                                                                                                                We have integrated Zoho CRM with Zoho Books using the Zoho Finance Suite integration. In the CRM web version, we can see the Finance modules (Estimates/Quotes, Invoices, Sales Orders, Items, Payments) and are able to create invoices and quotes directly
                                                                                                              • Greek character in Deluxe script

                                                                                                                Hi, We have been using a script since 2022 which replaces characters in Greek contact names using replaceAll. Since this morning, all the Greek characters used in the script have turned to question marks. I tried retyping the characters, copy-pasting
                                                                                                              • CRM Related list table in Zoho analytics

                                                                                                                In Zoho Analytics, where can I view the tables created from zoho crm related lists? For example, in my Zoho CRM setup, I have added the Product module as a related list in the Lead module, and also the Lead module as a related list in the Product module.
                                                                                                              • Zoho Flow Credits

                                                                                                                Hi , I would like to ask the reason why every time I added plus credit but few days later I will return back to default? (as below I add credit to 3000 but today It change back to 1000) Most important is, when the credit fully used, not any reminder to
                                                                                                              • Connecting zoho creator to zoho writer to send prefilled documents

                                                                                                                i will paste the worflow below // Get user's submitted data from the form userSalary = input.Current_Salary; userCIBIL = input.CIBIL_Score; userEmail = input.Email; userName = input.Name; // You need to get the Document ID from the URL of your Zoho Writer
                                                                                                              • Zoho Creator to Zoho Writer for prefilled documents...

                                                                                                                In response to the question about connecting Zoho Creator to Zoho Writer for prefilled documents, I wanted to share a working implementation that demonstrates how to use the record_id parameter with the Zoho Writer Merge API. This allows Writer to automatically
                                                                                                              • Managing functions

                                                                                                                Can someone let me know if there are any plans to improve the features for managing functions in CRM? I have lots of functions and finding them is hard. The search only works on the function name and the filter only works on function type. I have created
                                                                                                              • Introducing our latest privacy enhancement - Hiding email IDs in Zoho Cliq Networks

                                                                                                                Hello everyone, Zoho Cliq Networks offers a powerful collaboration platform that allows businesses to create dedicated digital workspaces for external vendors, partners, or individuals you want to communicate with professionally without adding them to
                                                                                                              • zoho performance

                                                                                                                OVERALL CONFIGURATION OF ZOHO PERFORMANCE Quarterly performance review Self rating and scoring Manager rating and scoring
                                                                                                              • Zoho Social API for generating draft posts from a third-party app ?

                                                                                                                Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.
                                                                                                              • When will it be possible to edit Subform records via either views or tabular reports?

                                                                                                                Hey there, data maintenance often requires mass update of quite a lot of records. While this is a piece of cake via either List view or Zoho sheet view, the same cannot be carried out for subform records yet. When one of the two options will be made available?
                                                                                                              • Onboarding

                                                                                                                Hello Team, Im yuktha working as HR at Ossisto Technologies. We are currently utilizing zoho for onboarding candidate. right now facing issue with onboarding Attaching the screenshots for your reference
                                                                                                              • Move attachments from one module to another with Deluge

                                                                                                                I have created a button that works just like the convert button for my custom modules. I would like this custom function to move any attachments in this record to the new module. I can't seem to find any documentation on how this can be accomplished.
                                                                                                              • Archiving Contacts

                                                                                                                How do I archive a list of contacts, or individual contacts?
                                                                                                              • How do I change a form's name? Why isn't this more intuitive?

                                                                                                                Can someone please let me know how to change a form's name?
                                                                                                              • Updating Secondary Contact (CCs)

                                                                                                                We use Zoho Forms to capture the user request and integrated with Zoho Desk to raise tickets. Active Microsoft login is captured in our Zoho forms and registered as Primary contact in Zoho desk ticket. We also an have an option to raise ticket on behalf
                                                                                                              • Control Over Zia Generative AI Reply Assistance Behavior

                                                                                                                Hello, I would like to request an enhancement to the Zia Generative AI feature, specifically concerning the Reply Assistance within Zoho Desk. Current Issue: When replying to a ticket, the Ticket Properties section is automatically replaced by the Zia
                                                                                                              • AI feature in Zoho Desk suggesting answers based on past ticket threads

                                                                                                                Hi I would like to suggest something that would be very useful : instead of suggesting answers based on the Knowledge Base, I think it would be great if Zia could analyze the history of all customer and agents threads, to suggest answers in new tickets.
                                                                                                              • Zia now integrated with Open AI in Zoho Desk

                                                                                                                The powerful integration of Zia with OpenAI, has empowered Zoho Desk reach a new level of efficiency and performance. With contextual self-service capabilities, Zia enables agents to boost their productivity and delivers superior customer experiences.
                                                                                                              • Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences

                                                                                                                Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote
                                                                                                              • Employee self-service portal: Onboarding and continuous learning platform for support reps

                                                                                                                Hello everyone, In any organization, employees must go through multiple courses to learn about the product, their organization's standards, and how to respond to customer queries using the knowledge base articles available. This typically requires completing
                                                                                                              • 2024 Email Authentication Standards: Elevating Security with Google and Yahoo

                                                                                                                In contemporary email communication, email authentication plays a pivotal role in mitigating email fraud, spam, and phishing attacks. Brace yourself for a new level of security. Starting February 2024, Gmail and Yahoo will be implementing robust email
                                                                                                              • Contact custom field in layout

                                                                                                                Good day, all, I have an "Extension" custom field in contacts, and would like to display the contact extension in the ticket layout, but I don't seem to be able to. What am I missing? Thanks Rudy
                                                                                                              • Next Page