What's New in Zoho Expense: May - July 2024

What's New in Zoho Expense: May - July 2024

Hello users,

We're back with the latest set of features and updates in Zoho Expense, aimed at improving your expense and travel management experience. This update includes a Per Diem Calculator, a feature to track your loyalty programs, and other enhancements to the Web, Android, and iOS apps. Let's take a look at what's new.

Per Diem Calculator (US Edition)

We've developed a tool that will help employees of an organization calculate Per Diem rates based on U.S. Government guidelines. By calculating business trip expenses using this tool, you can set budgets, request advances, and manage bookings for business trip costs such as meals, lodging, and incidental expenses. Access the Per Diem Calculator and give it a try!

Loyalty Programs

Loyalty Programs allow you to keep track of and manage your loyalty points and rewards from airlines and hotels within Zoho Expense.
Prerequisite: You need to create a travel profile to set up loyalty programs. Learn how to add a travel profile if you haven't done so already.
To create a loyalty program: Go to My View > My Settings > Travel Documents > Loyalty Program > Add New Program and select your preferred option.
Note: We've renamed the Travel Documents tab to Travel Details to help you manage all your travel information in one place. Here, you can manage your travel profile, travel documents, and loyalty programs

New Preference for Tracking Actuals in Budgets

Now, you can track actuals based on individual categories or sub-categories grouped with their respective parent categories.

If you select Individual Categories, the actuals will be tracked separately for each category and sub-category for which the budget is configured. For example, if the budget configured for the category Food and its sub-categories Breakfast, Lunch, and Dinner are 5000, 1000, 1500, and 2000, the actuals for the parent category Food and its sub-categories will be calculated separately.

If you select Sub-Categories grouped with Parent Categories, the actuals for the parent category will be tracked by adding the actuals of the sub-categories to the respective parent category. For example, if the budget configured for the category Food and its sub-categories Breakfast, Lunch, and Dinner are 5000, 1000, 1500, and 2000, the actuals for the parent category Food will be the sum of the actuals for Food and its sub-categories.

To use this preference: Go to Admin View > Budgets > New Budget and select a budget. Choose the Budget Type as Category, and select the required preference.

Home Module in Admin View

We've renamed Dashboard to Home. In the module, you can view your organization's dashboard, recent updates made to the Zoho Expense app, and announcements from the Zoho Expense team.

Note: Going forward, we will share information, such as major changes to the app, webinars, events, and what's new updates in the Announcements tab. Be sure to check it regularly so you don’t miss any information.

iOS App Updates

  • You can now access Zoho Expense in the Canadian French language.

Android App Updates

  • We've added the Cards module to the Android app. In this module, you can view your corporate cards and match the corporate card transactions with expenses.
Visit our What's New page to see all the features and updates made to Zoho Expense.

That's a wrap for now! We're excited for you to try these updates and share your feedback in the comments below.

If you need assistance or have any feature requests, write to us at support@zohoexpense.com and we'll get back to you. Stay tuned for more updates from Zoho Expense.

Cheers,
The Zoho Expense Team

    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner







                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Resource Management System built using Zoho CRM, Creator, Projects, and People:

                                                                                                                  In a Resource Management System built using Zoho CRM, Creator, Projects, and People: CRM Deal Closed → Creator Allocation Engine → Zoho Projects Task Assignment What is the recommended architecture to handle dynamic reassignment when: an employee goes
                                                                                                                • File Upload Field in Zoho Forms Not Updating Existing File in Zoho CRM

                                                                                                                  Hi everyone, I’m trying to understand the behavior of a file upload field mapped from Zoho Forms to Zoho CRM. Scenario There is a File Upload field in a Zoho CRM module. A Zoho Form also has a File Upload field, which is mapped to that CRM field. When
                                                                                                                • Dynamic Remaining Quantity in Lookup During Allocation

                                                                                                                  Hi everyone, From what I understand in Zoho Creator, lookup fields only display the stored value from the source record and do not dynamically update while a form is being filled. Because of this, showing a real-time updated remaining quantity inside
                                                                                                                • connect zoho creator with google drive

                                                                                                                  Hello everyone, I need to connect to a folder drive. The idea, is that google drive loads a text document with some data, I must read that text document to be able to autofill a form that I have in zoho creator with that data. I also attach PDFs and place
                                                                                                                • Ability to Attach Record-Specific Files Automatically in Workflow Email Templates

                                                                                                                  Currently in Zoho CRM, email templates allow attachments to be added, but these attachments are static and remain the same for every recipient. There is no straightforward option to automatically attach a file that is stored within the specific CRM record
                                                                                                                • Uploaded files are not included when using "Include user submitted data" in Email Notification

                                                                                                                  In Send Email notification workflow in Zoho Creator, there is an option called "Include user submitted data" which allows the email to contain all the form submission details. However, when this option is enabled, files or images uploaded through File
                                                                                                                • kanban view for client portal

                                                                                                                  Are kanban views an option for client portals? Access to Kanban views in the client portals would solve some mobile-compliant issues I have with the UI. Kanban functions very nicely on mobile and would be a super asset for my clients and vendors as they
                                                                                                                • Credit Card Pre-Authorization with later Capture/Settlement

                                                                                                                  We really enjoy the convenience of being able to pay off a customer's invoice using our Auth.Net integration with Zoho Books. Unfortunately, we can only take advantage of this feature with a small percentage of our customers as it leaves a gaping hole
                                                                                                                • Zoho Cliq not working on airplanes

                                                                                                                  Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
                                                                                                                • Zoho Sign 2025–2026: What's new and what's next

                                                                                                                  Hello! Every year at Zoho Sign, we work hard to make document signing and agreement execution easy for all users. This year we sat down with our head of product, Mr. Subramanian Thayumanasamy, to discuss what we delivered in 2025 and our goals for 2026.
                                                                                                                • Work Orders / Bundle Requests

                                                                                                                  Zoho Inventory needs a work order / bundle request system. This record would be analogous to a purchase order in the purchasing workflow or a sales order in the sales cycle. It would be non-journaling, but it would reserve the appropriate inventory of
                                                                                                                • Izettle or Sumup Integration for Zoho Books.

                                                                                                                  The Stripe & Square clearing works great in Zoho Books. Any further integrations planned in the future for Izettle or Sumup? These card processors are very common for taking payments with a card reader.
                                                                                                                • Train Zoho Answer Bot Based on Customer

                                                                                                                  Hi all, Is it currently possible to mark Help Centre articles to a specific customer, and restrict the answer bot to only use relevant information if it is either marked as "General", or tagged for the specific customer in question? We currently have
                                                                                                                • Detailed list of scoring rules in Zoho CRM

                                                                                                                  Good morning Zoho community, warm greetings The reason for my message today is that I have a problem with my CRM, which I will explain below: Our organization has scoring rules designed to rate our potential customers or leads in the application based
                                                                                                                • Trying to access records in a custom module in Zoho Desk and not having luck

                                                                                                                  I've built a custom module in Zoho Desk and am using a custom function to query the records in the module and I'm not having any luck. The only way I have found to retreive a record is by getting it by its recordID (the long zoho assigned one). The function
                                                                                                                • Composite items inside of composite items; bill of materials needed

                                                                                                                  Hi Zoho and Everyone, I am evaluating whether Zoho Inventory will work for my small business. I grow and harvest herbs and spices but also get from wholesalers. I use all these items to make herbal teas, but also sell them as individual items on my Shopify store and Etsy. I discovered the composite item bundling and am wondering if I could get some assistance since there is no bill of materials: Our herbal company's best selling tea is a sleepytime tea. Sleepytime Tea can be purchased in three weights
                                                                                                                • ZOHO Books Smart Accounting Software for Travel Agency

                                                                                                                  Dear Travel partner, Contact for Travel Agency Accounting Setup & Training Vansh Travel (ZOHO Books Authorised partner) Email: info@vanshtravel.com Mo: +91 98984 95155 Please find PDF   
                                                                                                                • 452 Mailbox delivery restricted by policy error

                                                                                                                  We have been testing Zoho desk for about a week now and have been forwarding emails in via an Exchange Online Mail flow rule without issue until yesterday. Suddenly yesterday morning we started getting the vast majority of the emails stuck in Pending
                                                                                                                • Send Email reply on behalf of Agent

                                                                                                                  Hi, When using the send email reply via the API I can set the reply on behalf of the customer by using impersonatedUserId in the header of the API call. Is there a way to do this for Agents too? I need to be able to send an email reply on behalf of an
                                                                                                                • Sharing Tickets to a team within a department

                                                                                                                  Hi there, We have a need for one department to be able to share tickets to a specific team within a department, I'm wondering if this is possible? All the shared tickets are going into the 'Shared Tickets' view for the whole department but is there a
                                                                                                                • Removing To or CC Addresses from Desk Ticket

                                                                                                                  I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results
                                                                                                                • Do not use isnull()

                                                                                                                  Does not always return booleans. Can also return null. Never use this function. Just use var==null instead.
                                                                                                                • Organization wide Account and Contacts Visibility/Sharing Capabilities?

                                                                                                                  Has anyone figured out a way to make visibility or sharing of Accounts and Contacts to be available across the entire organization without having to have every individual user edit their Sharing permissions? For our sales folks they need to be able to
                                                                                                                • Is there a way to configure dark mode for Campaigns emails that go out to customers?

                                                                                                                  I've found a lot of information on how to configure dark mode for my (The user) personal Zoho workspace and email, but is there any way to edit dark mode settings on emails that we send out to customers via campaigns?  We sent out a test email the other
                                                                                                                • When Does WorkDrive integrate with Books?

                                                                                                                  When Does WorkDrive integrate with Books?
                                                                                                                • How do I import Connected Records for a Deal?

                                                                                                                  Can you point me to an example of the CSV file that would add related records to an existing CRM Deal? I imported a Deal, then tried importing a connected record using a unique ID that references the Deal ID, but it doesn't attach it to the Deal rec
                                                                                                                • FSM integration with Books

                                                                                                                  Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders
                                                                                                                • How to close an estimate ?

                                                                                                                  Hello, I have created estimates, and converted them to invoices to get 50% payment. Now I have 2 cases where the estimate stills shows status partially invoiced, however: 1. for one of them, project stopped half way, so the remaining part will never be
                                                                                                                • Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!

                                                                                                                  Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient
                                                                                                                • How do you print out the invoices comments

                                                                                                                  I have some invoices where i need to print out the comments that show when reminders and etc were sent how do we print those out in Zoho Books.
                                                                                                                • Unable to load a specific image

                                                                                                                  Hi I am trying to upload an svg file, which reports that there is "a problem with the file", but does not say what sort of problem. I can't find anything which says which files are supported, so it may be it does not support svg. (which would be a real shame) The file itself will open in either Firefox or Chrome without problem. For the moment I am using a png file, which does not zoom well of course. David
                                                                                                                • Why does the Address field show the wrong map location even with a correct Pincode?

                                                                                                                  I am noticing an issue with the Address field map in Zoho Creator. When I enter a city name that exists in multiple locations within the same state, the map sometimes points to the wrong area even if I have entered the correct Pincode. Currently, it seems
                                                                                                                • Books <-> CRM synchronisation with custom Fields

                                                                                                                  Hello, We are synchronising Books Customers with CRM Accounts. In CRM Accounts I set up last year a "segments" multiselect field shown below In Books, I set up a custom multi-select field with the same value as in the CRM And set up the synchronisation inside Books. Want to synchronise the Books Segments with the CRM Segments, but the later doesn't exist, and another non-existing is there ?! First, I don't understand where the field Segmentation is coming from. Second, I set CRM Segmentation to sync
                                                                                                                • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

                                                                                                                  Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
                                                                                                                • Archive Option in Conversation View

                                                                                                                  Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't just
                                                                                                                • Outlook/Hotmail Blocking Zoho SMTP IPs (S3150)

                                                                                                                  We are currently facing a serious deliverability issue with Zoho SMTP while sending transactional OTP emails for our production application. Emails sent to Outlook / Hotmail addresses are being rejected with the following error: 550 - 5.7.1 Unfortunately,
                                                                                                                • Outlook is blocking incoming mail

                                                                                                                  Outlook is blocking all emails sent from the Zoho server. ERROR CODE :550 - 5.7.1 Unfortunately, messages from [136.143.169.51] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). It looks
                                                                                                                • Track Marketing Automation Campaigns in Zoho CRM

                                                                                                                  Hello, I've been searching but haven't found the exact answer to this question. I am looking to track Marketing Automation email campaigns and activities inside of Zoho CRM. Use Case: Action: Prospect Submits A Lead Form Outcomes: Prospect created in
                                                                                                                • Zoho Social API for generating draft posts from a third-party app ?

                                                                                                                  Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.
                                                                                                                • Temporarily rate limited due to IP reputation.

                                                                                                                  We have suddenly started receiving the following Mail Delivery Status Notification: Diagnostic-Code: 4.7.650 The mail server [136.143.184.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://aka.ms/postmaster
                                                                                                                • Next Page