What's New in Zoho Payroll [India Edition]: December 2021
Hello everyone,
We are excited to bring you all the new features and enhancements we've rolled out in Zoho Payroll last month. Here are the major updates:
Authenticate your email address domain in Zoho Payroll
In Zoho Payroll, you can configure the email address your organisation uses to send reminder emails, payslips, and portal invitations. When you send these emails using email addresses with unauthenticated domains, they may end up in the recipient's spam folder. This means your employees may miss out on important reminders, or it may pave the way for hackers to phish your employees easily. To avoid this, we have introduced an option to authenticate your email address domain by adding the domain's SPF and DKIM records.
Here’s how:
Here’s how:
- Go to Settings > Preferences > Sender Email Preferences.
- Click Authenticate Now → next to the domain that you want to authenticate.
Now, copy the SPF record from the pop-up that follows and add it to the DNS settings of your domain name provider (e.g. GoDaddy).
Next, copy the Host Name and Value for the DKIM record and add it to the DNS settings of your domain name provider.
Once you’ve added both the SPF and DKIM records, click Validate.
Next, copy the Host Name and Value for the DKIM record and add it to the DNS settings of your domain name provider.
Once you’ve added both the SPF and DKIM records, click Validate.
Note: It will take a while for your newly added records to reflect on the DNS server. If your validation fails, wait for a while and try again. Also, you can continue to use Zoho Payroll while the records are being validated.
To learn more about sender email preferences, visit our help documentation.
Withhold salary for employees
We have introduced a salary withhold feature, which enables you to halt an employee's pay for a particular duration. This feature would be especially useful when you have a new employee who has joined in the last week of the payroll month and you want to process their pay along with the next month's salary. When you withhold your employee's salary, they will be skipped from the current payroll cycle and their earnings will be paid as arrears when they are released in the subsequent months.
Here's how you can withhold and release an employee's salary in Zoho Payroll:
Here's how you can withhold and release an employee's salary in Zoho Payroll:
- Go to the Pay Runs module.
- Click Create Pay Run.
- In the pay run draft, click the Overflow icon (…) next to the employee’s name and click Withhold Salary.
- Enter the reason for withholding the salary and click Proceed.
- Once you’ve added all the inputs, click the Submit and Approve button in the top-right corner of the page.
- If you have enabled the Zoho Books integration, you can choose to post the journal entry for the payroll transaction in Books. The transaction will be recorded under the account you had configured while setting up the integration.
- After the pay run is approved, you can record payment on or after the payday.
The withheld salary can then be released in subsequent pay runs.
Note: All the statutory components such as EPF, ESI, etc. will be calculated and deducted from the employee's salary. Only the Net Pay will be withheld when you use the salary withhold feature.
View reports based on approved pay runs
You can now generate reports based on your approved pay runs. Based on these reports, you can analyse your statutory costs and other payroll expenses for the month before you even pay your employees. You can filter and view approved pay run based reports in the Reports module. This option is available only for the reports under Payroll Overview (except Employees' Pay Summary), Statutory Reports, and Deduction Reports.
To view approved pay run reports:
- Go to the Pay Runs tab on the left sidebar.
- Click Create Pay Run or View Details if you already have a pay run drafted.
- Once you’ve added all the inputs, click the Submit and Approve button in the top-right corner of the page.
- Next, go to the Reports module on the left sidebar.
- Choose a report from Payroll Overview (except Employees' Pay Summary), Statutory Reports, or Deduction Reports.
- Click Customise Report on top of the page.
- Select Approved as the Pay Run Status.
- Click Run Report.
Your report will be generated based on the approved pay runs in the selected date range.
New enhancements introduced on the Zoho People integration page
You can now export the errors that occur during the Zoho People – Zoho Payroll data synchronisation to resolve multiple "data missing" errors. Using the error report, you will be able to map the missing data to the employees in an excel sheet and then import the details to Zoho Payroll.
To view the synchronisation errors:
- Click the Settings icon in the top right corner of the home page.
- Go to Zoho Apps.
- Click View Details next to Zoho People.
- On the Integration Details page, you will find the option to view sync errors. Click View Details.
On the next page you will find all the errors that occurred during the synchronisation process.
- Click Export Data in the top right corner of the page.
- On the next page you will find all the errors that occurred during the synchronisation process.
- Click Export Data in the top right corner of the page.
You can access this page under Settings > Zoho Apps > Zoho People.
Give these features a try and let us know your feedback in the comments below.
If you need any assistance, you can write to us at support@zohopayroll.com and we will get back to you. Check out all our updates on our What's New timeline.
Season's Greetings!
Regards,
Supriya A
Give these features a try and let us know your feedback in the comments below.
If you need any assistance, you can write to us at support@zohopayroll.com and we will get back to you. Check out all our updates on our What's New timeline.
Season's Greetings!
Regards,
Supriya A
The Zoho Payroll Team
Access your files securely from anywhere
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Recruit?
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Supriya A
Sticky Posts
Zoho Payroll | Quarterly Product Updates For 2024
As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refinedIntroducing Academy 🎉: your go-to hub for all things payroll
Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
Copy all reports in a folder
I currently have a database that I need to create multiple charts filtered by market. All of the charts are identical, I just change to of the filters and then I have the next market's set of charts. The only way I've been able to copy charts (reports)OpenURL working Intermittently
Never had this issue before, everything was working fine up to a few days ago. We have a buttons on reports to open forms with pre-filled fields. Now, there are instances where it will throw and error and gives no feedback. What is really strange is notTrigger workflows from SLA escalations in Zoho Desk?
Hey everyone, I’m currently working with SLA escalation rules in Zoho Desk and ran into a limitation that I’m hoping someone here has solved more elegantly. As far as I can tell, SLA escalations only support fairly limited actions (like changing the ticketZoho Recruit mailserver get blocked by Microsoft!
Hi, We have experienced this issue twice now, where Zoho Recruit outbound IP addresses are being blocked by Microsoft. We are confident that Microsoft is the blocking party, as all outbound emails to candidates with @hotmail.com, @live.com, and @outlook.comCalculate Hours Minutes Sec in Zoho Creator Using Deluge
check_In = "8-Aug-2023 10:00:00".toDateTime().toLong(); checkout = "8-Aug-2023 18:00:00".toDateTime().toLong(); //difference = start.timeBetween(end); check_In = "8-Aug-2023 17:56:50".toDateTime().toLong(); checkout = "8-Aug-2023 18:00:00".toDateTime().toLong();Build Smarter Apps with AI in Zoho Creator
Build Smarter Apps with AI in Zoho Creator This is truly the era of AI, and businesses that adapt now will lead tomorrow. Zoho is already moving ahead in this direction, continuously evolving its platform with powerful AI capabilities. With Zoho Creator,Zia Dashboard Insights : turn your dashboard into decisions
When you look at a chart or KPI in a dashboard, you would possibly see something like: Revenue: $2.4M ↓ 18% vs last month. It can be a positive growth or a negative one, or a dip in revenue, a spike in deals, a slowdown in renewals—all you usually seeTickets without registration
Hi, would it be possible to give customers the opportunity to be able to read their tickets without registration?Zoho Desk Answer Bot vs. Zia Agents – Knowledge Base & Ticket Access
Hi everyone, I’m currently evaluating AI options in Zoho Desk and ran into some limitations with the Answer Bot: Answer Bot limitations Only uses Knowledge Base articles No access to tickets Limited control over sources: Either one Help Center or allComo estruturar automações eficientes no Zoho Creator
Como estruturar automações eficientes no Zoho Creator Introdução No contexto de aplicações empresariais, automação não é apenas uma conveniência, é um fator crítico para ganho de produtividade, redução de erros e escalabilidade operacional. O Zoho CreatorChanging the status of a work-order
Is there a way to change the status of a work-order?Online Payment Fees
We don't take many online credit card payments so the merchant service provider (PayPal) charges us the 2.9% fee for processing the amount. I would like the ability for the fee to be automatically added to the total amount for "ease of payment". We'dWhat is a realistic turnaround time for account review for ZeptoMail?
On signing up it said 2-3 business days. I am on business-day 6 and have had zero contact of any kind. No follow-up questions, no approval or decline. Attempts to "leave a message" or use the "Contact Us" form have just vanished without a trace. It stillZia Agents in Zoho CRM: a better way to set up digital employees
Hello everyone, If you've been using Zia Agents in Zoho CRM, so far using Connections was the only deployment method you're familiar with. You create an agent in Zia Agents (define its objective, write instructions, use tools, add knowledge base) andBank Feeds
Since Friday my bank feeds wont work. I have refreshed feeds, deactivate and reactivate and nothing is workingLogged out
Hi, just been working on a sheet when a pop up box appeared telling me I'm going to be logged out in x number of seconds and if I reload I may lose any edits, or words to that effect. It did indeed log me out and I did indeed lose my last edits. Any ideaZoho API
I have little experience with API. I'm trying to get a Custom API working with Zoho creator. I have created a Custom API and created an Endpoint URL, but i get a 9400 error code "The provided HTTP method is not valid for this custom API". Based off the#157127950
Where did my initial question go?Zoho writer unable to merge documents to PDF with basic fonts in Hebrew or fonts from my computer
I created several forms that will be merged into PDF files through Zoho Writer and I am unable to receive the PDF in the basic fonts of the Hebrew language or in the fonts I have on my computer. The writer exports to PDF an exchange font that looks veryHow I Implemented Subscription-Based Access Control and Expiry Handling in Zoho Creator
I recently worked on a use case where users come into the application to request a service, but they should only be able to continue the process after completing a subscription. The challenge was not just controlling access, but also making sure thatZoho Forms API
Is there any way to get all form entry list using API? Looking forward to hear from youZoho Projects : Task should auto-update to 'In Progress' if timer started
Namaskaram. Right now, if a Task's timer is started, the Task stays in 'Not Started' status. One has to manually update it to 'In Progress'. From a #uxdesign standpoint, it is an unnecessarily two step process to start working on a task. It would be better that, if I start the timer on a task, it should automatically change to 'In Progress' status. Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 7+ Yrs | 200+ Projects | 100+ CustomersLaatste facturen en betalingen niet zichtbaar in mijn account
Wij gebruiken ZOHO invoice al jaren, maar sinds afgelopen week is mijn laatst verzonden factuur niet zichtbaar in mijn account, en tevens de laatst betaalde facturen zie ik niet. Hoe kan dit? Ik heb de pagina al diverse keren gerefreshed.Undelivered Mail uncategorized-bounce errors when sending invoices
Recently we have been getting Undelivered Mail bounce notification when sending invoices. Reason: uncategorized-bounce Some go through no problem some bounce back. We recently sent 10 invoices, 6 received bounce notifications. After reaching out to theOption to Delete Chats in IM
Currently, there is no option to delete any chats in IM, regardless of their source.Can I import MSG files into Microsoft 365 without Outlook?
Yes, absolutely. You do not need Outlook installed to import MSG files into Microsoft 365. Aryson MSG file Converter is a dedicated tool that eliminates the Outlook dependency entirely, making the migration process simple and efficient for all users.Introducing Radio Buttons and Numeric Range Sliders in Zoho CRM
Release update: 1. 2 March 2026: Currently out for CN, JP, AU and CA DCs (Free and standard editions). For other DCs, this will be released by mid-March. 2. 26 March 2026: CA, SA, AU, JP, CN DCs - Free, Standard, Professional, Enterprise, Ultimate, CRMFeature Request - A Way To Search Item Groups
Hi Inventory Team, I can't find any way to filter or search by fields of Item Groups. It would be great to see that functionality added. I have a use case where a single product might come from 5 or more suppliers and each supplier's item is an Item inZoho Books/Inventory - Update Marketplace Sales Order via API
Hi everyone, Does anyone know if there is a way to update Sales Orders created from a marketplace intigration (Shopify in this case) via API? I'm trying to cover a scenario where an order is changed on the Shopify end and the changes must be reflectedTicket id issues
When I reply a ticket from desktop, it doesn't have ticket id in the subject and it's great. When I reply a ticket from Zoho desk mobile, Zoho adds ticket id in the subject and I don't want that. Please help in this matter.Advanced email configuration - agent's name vs. department name
We currently have all four Advanced Configuration options turned ON at the Global-level (Channels > Email > Advanced Configuration) - including the "Show Agent name in Ticket replies and outgoing emails" option. We also had that same option turned ONAdd Bounced as an Email Action / Notification for Bounced Emails
This is one of the hard requirements for the clients we're servicing. They want to get an internal email notification whenever the email they sent to their contacts have bounced, so that they can look into it and update the email address. Currently, theFiles Uploaded to Zoho WorkDrive Not Being Indexed by Search Engines
Hello, I have noticed that the files I upload to Zoho WorkDrive are not being indexed by search engines, including Google. I’d like to understand why this might be happening and what steps I can take to resolve it. Here are the details of my issue: Filenot able to convert pdf to jpg and other forms and vice versa.
i want to change my pdf to jpg, word, etc and some times jpg to pdf. i don't know how to do in this.What’s New in Zoho Analytics - March 2026
Hello Users! In this month's update, we bring improvements across integrations, security, reporting, and analytics capabilities to help you work with your data more efficiently and with greater control. Explore what’s new and see how these enhancementsZoho People > Performance Management > Appraisal cycle
Hello All I am using this 2 users to test out how it work on Performance Management User 1 - Reportee User 2 - Reporting Manager : Li Ting Haley User 1 : Self Appraisal Error How do i fix this error?SalesIQ Tip for Admins: Guide Operators in Real-time Without Interrupting the Chat
Consider this. You're a supervisor and you're looking through the active conversations. An associate is mid-chat with a high-value prospect. The prospect asks something unexpected, maybe about a tailor-made subscription plan or a bulk discount that’sEarly Access: Check Printing in Zoho Books
Hello Everyone, Are you constantly writing checks to pay your vendors? We've got a great news to share with you! You can now pay your vendors by writing and printing a check directly from Zoho Books. The feature is ready and we'll be rolling it out to our customers in phases. It is available in the US Edition of Zoho Books and also in the Global edition, where the country is selected as USA and the currency is USD. Here’s a summary of what’s possible: 1. Write and print a check. 2. MakeConnecting Zoho Inventory to ShipStation
we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. UriSyncing zoho books into zoho crm
I was wondering how I can use zoho books in crm as I have been using them separately and would like to sync the two. Is this possible and if so, how? ThanksNext Page