Hello everyone,

We've rolled out a bunch of exciting updates in Q3, and we're thrilled to walk you through them. Here's a quick look at everything we released in July, August, and September to help you experiment with content, automate engagement workflows, and expand your social media presence across new social channels.

Snapchat is now available on Zoho Social. Connect your account to create and schedule Spotlights and Stories, keep your favorite content as Saved Stories, and plan your posts using Custom Queue or SmartQ.

Bring your Arattai channels directly into your everyday social workflow. Connect Arattai to Zoho Social to publish posts to your channels, share profile Stories, and schedule multichannel content in bulk alongside your existing social accounts.

With WhatsApp bulk messaging, you can send messages to multiple contacts at once without reaching out to each person individually. Create a list, write your message, and share announcements, promotions, updates, or reminders with your contacts.

Streamline your community interactions using Inbox Automation by automatically sending private messages in response to post comments. When a user leaves a comment containing specific keywords or phrases, Zoho Social instantly sends them a DM using a saved template or custom message. You can also automatically post a public follow-up comment, such as "Check your DMs," to let users know you've reached out.

Test your Instagram Reels with a new audience before publishing them to your followers. During the trial period, your Reel is shown primarily to non-followers and remains hidden from your profile grid and followers' feed. 

That's a wrap on our Q3 updates. Give the new features a try, and we'll be back with more updates soon.

Thank you.