What's New in Zoho Subscriptions – November 2021
We're always listening to feedback, and have added some highly requested features to Zoho Subscriptions this month. Here's what's new:
Charge setup fees upfront
You can now charge the setup fee for subscriptions upfront, i.e., the setup fee alone will be charged in a separate invoice at the beginning of the trial period. This can be useful if your business involves operational overhead for new customers, but you'd still like to offer them a trial period–e.g., a broadband provider that requires router installation charges or a rental car subscription that requires an initial safety deposit.
You can enable this option when creating or editing new plans, and can also configure it at the transaction-level when creating new subscriptions.
Enhanced Razorpay integration (India edition)
The Razorpay integration now lets you collect your customers' payment details securely, via the Hosted Payment Pages. With RBI's auto-charge related regulations in effect, we hope this can prevent some of your customers' subscriptions from churning unnecessarily.
To add new payment information, you can use the Request Payment Method option in the Customers module.
Include addons in Embed Widgets
If your business offers addons for subscriptions, you can now include them directly in a product's Embed Widget. This way, the name of the included addons will be displayed in the widget, and when your customers click it, they will be directed to a hosted payment page with the addons included. You can even set the default quantity of these addons!
There are 2 steps to include addons in widgets:
- Check the Include in Widget option when editing or creating addons.
- Go to the Products module, select a product and click Embed Widget from the More dropdown. Here, you will be able to select the addons and their default quantity.
Our mobile apps received updates too, so be sure to head over to the App Store or Google Play Store and update them, if you haven't already. We hope you like the new features! Do try them and let us know what you think in the comments below, or write to us at email@example.com. We'd love to hear from you.
The Zoho Subscriptions Team
Zoho Subscriptions wins IDC's 2020 SaaS CSAT Award for Subscription Billing
Dear customers, We're excited to share that Zoho Subscriptions has won IDC's 2020 SaaS Customer Satisfaction Award! As a team, we cherish each and every milestone with our customer community. And this particular award, focusing on customer satisfaction,
Introducing: SMS notifications via Zoho Subscriptions
Dear customers, We hope you are doing well! We are happy to announce that you can now send SMS notifications to your customers right from Zoho Subscriptions. To facilitate this, we've integrated with Twilio, a leader in the business communication space.
What's new this December in Zoho Subscriptions
The year is almost over and we here at Zoho Subscriptions have released new features and updates on the month of November. Let's take a look at the features we have worked on in the past month. Zendesk Integration The Zoho Subscriptions app for Zendesk allows your customer support executive to access customer details in an instant. You will be able to view the customer information from Zoho Subscriptions right from your ticket view. On enabling the integration, you will be able to: Get your customer
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