What's New - October 2025 | Zoho Backstage

What's New - October 2025 | Zoho Backstage

Hey everyone!

We’ve been busy rolling out a host of upgrades for Zoho Backstage. While some major features are still going through final rounds of testing to make your event experience smooth as butter, here’s what was new and improved in October 2025.

Session check-in and check-out logs

Gain complete visibility into session attendance with the new session check-in and check-out logs. When multiple check-ins or check-outs are recorded for the same attendee within a session, all entries will now appear in the UI, similar to the event check-in attendee logs. This update helps organizers accurately track re-entries, monitor engagement patterns, and ensure every session record reflects real-time attendee activity.



To access the activity of an attendee in a session:
  1. Navigate to Event Day > Check-In from the Dock. 
  2. Click Session Check-In. 
  3. Click Manage Check-In for the session you want to view. 
  4. Open the dropdown next to the attendee's name. 
  5. Click View Profile. 
  6. Go to the Check-In Details tab.
Info
Plan availability: Included in the Free, Essentials, Premium, and Ultimate plans. 

Portal-level and Space-level networking privacy consent 

We’ve enhanced networking privacy controls to give organizers full flexibility in managing how participant consent is collected and displayed across their portal, spaces, and events.

Portal Settings: 



Space Settings: 



Organizers can now:
  1. Configure privacy consent settings independently at the portal, space, or event level.
  2. Easily choose exactly where consent is collected — in Profile Settings, the User Onboarding page, or the Registration Form.
  3. Enable or disable Consent Collection entirely when not required.
The section layout and behavior remain consistent across all levels, with the new checkbox options clearly indicating the selected consent collection methods. Participants can view or update their consent preferences directly from the selected locations.
Info
Plan availability: Included in the Premium and Ultimate plans.

Quick actions and navigation enhancements in attendee management

The attendee management experience has been improved with new quick actions, contextual shortcuts, and better navigation between order and attendee records. These updates make it easier for organizers to manage tickets, attendee details, and related sessions directly from the event console.

The More Actions menu has been standardized across both the Orders and Attendees tabs. Organizers can perform the following actions with a single click:
  1. View Ticket: Opens a preview of the attendee’s ticket.
  2. Download Tickets: Downloads the ticket file for offline access or distribution.
  3. Print Ticket: Opens the print dialog to produce a physical copy of the ticket.
  4. Resend Attendee Ticket: Sends the attendee’s ticket again via email.
These options reduce navigation time and allow quick handling of individual attendee requests directly from the list view.

Improved navigation from the Order Details page

In the Order Details page, linked fields have been added to improve navigation between related tabs. These links help organizers move between records without manually searching or reopening the tabs.
  1. Ticket Count: Opens the Attendees tab in the Order Details side pane, displaying all attendees under that order.
  2. Session Count: Opens the Sessions tab, showing all sessions associated with the order.
Edit shortcuts in the View Details panel

To simplify record updates, new Edit Details shortcuts have been added to both order and attendee view panes:
  1. In the Order view, the Edit Details option appears next to the Purchaser Information section.
  2. In the Attendee view, the Edit Details option appears next to the Attendee Information section.
These shortcuts allow direct editing without leaving the current view, ensuring smoother updates during event operations.
Info
Plan availability: Included in the Free, Essentials, Premium, and Ultimate plans. 

Booth Member reassignment and Contact Details update

Event organizers can now manage booth teams with more flexibility. You can switch roles between Booth Admin and Booth Staff, reassign booth ownership, and choose whether to retain the previous owner.
 
Organizers can now update exhibitor contact information whenever there’s a change in the primary point of contact or other details—without needing to recreate the exhibitor profile.
Info
Plan availability: Included in the Essentials, Premium, and Ultimate plans. 

These updates mark another step forward in making Zoho Backstage more powerful and intuitive. We appreciate your continued support and look forward to sharing more improvements in the coming months.

Info
All the features and enhancements mentioned in this article are available across all Zoho Backstage-supported data centers.
For additional assistance or questions regarding these new features, contact support@zohobackstage.com.

    Access your files securely from anywhere







                            Zoho Developer Community



                                Bootcamp
                                Community
                                Pricing
                                Webinars
                                What's New
                                Integrations
                                Contact Support
                                Contact Sales
                                  Zoho Survey Resources
                                    Features
                                    Survey Templates
                                    Integrations
                                    Community
                                    iOS Mobile Surveys
                                    Pricing
                                    Android Mobile Surveys
                                    Insurvey Blogs
                                    Insight Blogs
                                    Tips & Tricks





                                                Latest Feature Updates

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts




                                                      Zoho SalesIQ Resources


                                                            Manage your brands on social media
                                                            Access Zoho Social

                                                              Zoho Pagesense Resources


                                                                  Zoho TeamInbox Resources

                                                                    Zoho DataPrep Resources


                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ




                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方







                                                                                                              • Recent Topics

                                                                                                              • Duplicating and referencing datasets

                                                                                                                I am moving from PowerBI to Zoho Analytics and while I find Zoho easier to use in many ways, there is one function that I use in PowerBI that I have not been able to find in Zoho.   I have several data sets that I need to modify in different ways to get

                                                                                                              • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

                                                                                                                Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with

                                                                                                              • Zoho Inventory Now Supports VeriFactu for Businesses in Spain

                                                                                                                Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal

                                                                                                              • Suggestion: Associating Assets with Company in Zoho FSM

                                                                                                                Hello Team, I would like to share an idea based on practical experience. Currently, all assets in the Zoho FSM Asset module are linked to a specific contact person. I would like to know if it is possible to associate assets with a company instead. This

                                                                                                              • Presenting ABM for Zoho CRM: Expand and retain your customers with precision

                                                                                                                Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers

                                                                                                              • Depreciated mergeAndStore Function Help!

                                                                                                                Hello, I have a function designed to create a PDF containing information from the fields in a Deals record. There is a Writer Mail Merge template in WorkDrive that is populated via Deluge code, and a copy of the resulting PDF is then attached to the record.

                                                                                                              • Why am I seeing deleted records in Zoho Analytics syncing with Zoho CRM?

                                                                                                                I have done a data sync between Zoho CRM and Zoho Analytics, and the recycle bin is empty. Why do I see deleted leads/deals/contacts in Zoho Analytics if it doesn't exist in Zoho CRM? How can I solve this problem? Thanks

                                                                                                              • Employee self-service portal: Onboarding and continuous learning platform for support reps

                                                                                                                Hello everyone, In any organization, employees must go through multiple courses to learn about the product, their organization's standards, and how to respond to customer queries using the knowledge base articles available. This typically requires completing

                                                                                                              • Enhancements to Zoho Map integration tasks

                                                                                                                Hello everyone, We're excited to announce enhancements to the Zoho Map integration tasks in Deluge, which will boost its performance. This post will walk you through the upcoming changes, explain why we're making them, and detail the steps you need to

                                                                                                              • Let’s Talk Recruit: Meet Zia, your all-in-one AI assistant (Part-3)

                                                                                                                Welcome back to the Let’s Talk Recruit series. In the part 2 post, we explored how Zia has evolved with smarter summaries and seamless AI-assisted content creation. This time, we’re diving into the latest upgrades that take productivity even further —

                                                                                                              • AI Interview Insights: Turn Recorded Interviews into Quick Transcripts & Summaries

                                                                                                                Evaluating interviews shouldn’t require replaying long recordings or taking manual notes. With AI Interview Insights, you can now review complete transcripts and AI-generated summaries of your One-way (Recorded) interviews right inside Zoho Recruit. This

                                                                                                              • Announcing Early Access to "Zoho CRM for Everyone" — A new and exciting update to Zoho CRM

                                                                                                                Update : Zoho CRM For Everyone's Nextgen Interface gets an upgrade! Hello everyone, We’ve updated the Zoho CRM for Everyone Nextgen interface based on your feedback. The UI is now simpler with a unified sidebar, a more visible global search and features

                                                                                                              • Unable to verify domain for Zoho People

                                                                                                                I have added TXT records in my DNS (GoDaddy) [screenshot attached], but unable to verify even after 12 hours after adding. On checking the console, it shows some errors [screenshot attached]. It appears that the verification flow is broken - please provide

                                                                                                              • Zoho Invoice Now Supports VeriFactu for Businesses in Spain

                                                                                                                Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal

                                                                                                              • Zoho Billing Now Supports VeriFactu for Businesses in Spain

                                                                                                                Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal

                                                                                                              • Weekly Tips : Make your email content error free with Spell check in Zoho Mail

                                                                                                                As someone who writes multiple emails a day, we are bound to make both grammatical and spelling errors. Most of them we may not even notice, and even if we do, we may not have the time to correct each one individually when we are in a hurry. So how do

                                                                                                              • Introducing Enhanced Storage Management

                                                                                                                We’re excited to roll out two new enhancements in Zoho Recruit, Subscription Information and Storage Management — designed to give admins complete visibility into subscription details, feature limits, and storage consumption — all from one place inside

                                                                                                              • How to add Product Add-Ons, Mandatory Forms, and Auto-Save Address in Zoho Commerce

                                                                                                                Hi all, I need help setting up several behaviors in Zoho Commerce. I can’t find the correct configuration options, so I want to confirm whether these are supported or if there is a workaround. 1. Product-Specific Add-Ons (Example: GWB Subscription) When

                                                                                                              • how to download all my files

                                                                                                                We are in the middle of zoho docs to zoho workdrive migration. I can not access my zoho docs page. I get redirected immediately to a zoho workdrive page. I would like to download all my files so that I have a backup in case something goes wrong with the

                                                                                                              • Convert Zoho Books SalesOrder - Invoice

                                                                                                                Converting a Zoho Books Sales Order into an Invoice Using the SalesOrder Convert API Hello Zoho Developers, Today, we are sharing a simple and effective solution to convert a Zoho Books Sales Order into a Zoho Books Invoice using the SalesOrder Convert

                                                                                                              • Zoho Expense - Report Templates

                                                                                                                Hi Expense Team, I do a recurring trip once every week which has the same cost: Per diem Milage Toll Payment It would be great if there was a feature which allowed me to clone a previously submitted report or create a template reports. This would save

                                                                                                              • How to add tabular data when execute Add Record API

                                                                                                                Hi everyone! I was send api updateRecord follow by this request url : https://people.zoho.com/people/api/forms/json/<formLinkName>/updateRecord with parameters "inputData", "tabularData", "recordId". Ex picture below And response success: But. When I

                                                                                                              • Tip #51- Centralized Contact Management for Better Remote Support- 'Insider Insights'

                                                                                                                For our final topic of November, we’re diving into one of the most helpful features in Zoho Assist, the Contacts section on Zoho Assist;s dashboard. Whether you’re managing multiple clients, tracking past sessions, or simply looking to streamline your

                                                                                                              • Using gift vouchers

                                                                                                                We would like to be able to offer a limited number of gift vouchers, of varying values, to our customers, and are looking for the best way to do this. We have looked at Coupons and Gift Certificates, but neither seem to fit the bill perfectly. Coupons:

                                                                                                              • CRM Related list table in Zoho analytics

                                                                                                                In Zoho Analytics, where can I view the tables created from zoho crm related lists? For example, in my Zoho CRM setup, I have added the Product module as a related list in the Lead module, and also the Lead module as a related list in the Product module.

                                                                                                              • Option to Customize Career Site URL Without “/jobs/Careers”

                                                                                                                Dear Zoho Recruit Team, I hope you are doing well. We would like to request an enhancement to the Career Site URL structure in Zoho Recruit. In the old version of the career site, our URL was simply: 👉 https://jobs.domain.com However, after moving to

                                                                                                              • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

                                                                                                                Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything

                                                                                                              • Say Hello to Telephony in Zoho FSM

                                                                                                                Zoho FSM now brings complete telephony support so your team can manage inbound and outbound calls without switching tabs. Faster responses, smarter routing, and total call visibility—all in one place. Choose the telephony setup that works for you Zoho’s

                                                                                                              • Zoho Sign - Zoho CRM extension upgrade

                                                                                                                Hi everyone, We've updated Zoho Sign extension for Zoho CRM with significant internal changes. Impact on existing Zoho Sign extension users Users using the extension without customization If you are using the integration without implementing Zoho Sign's

                                                                                                              • Is there a way to create a desktop shortcut for a website course portal?

                                                                                                                Hello everyone, I recently got a laptop and bought an online course from a website, Skillwint.com, which I visit regularly. I open that site many times a day and want to create a desktop shortcut so I can open it directly instead of searching in the browser

                                                                                                              • Managing functions

                                                                                                                Can someone let me know if there are any plans to improve the features for managing functions in CRM? I have lots of functions and finding them is hard. The search only works on the function name and the filter only works on function type. I have created

                                                                                                              • Sent mail sort by date disappeared

                                                                                                                Hello, We used to be able to sort the emails by date in the sent folder, but this feature has recently disappeared. Can we bring it back?

                                                                                                              • When will it be possible to edit Subform records via either views or tabular reports?

                                                                                                                Hey there, data maintenance often requires mass update of quite a lot of records. While this is a piece of cake via either List view or Zoho sheet view, the same cannot be carried out for subform records yet. When one of the two options will be made available?

                                                                                                              • E-Invoicing in Belgium with Zoho Books

                                                                                                                Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. This means that invoices and credits notes must be exchanged in a prescribed digital format. How E-Invoicing

                                                                                                              • E-Invoicing in Belgium with Zoho Inventory

                                                                                                                Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. Invoices and credits notes must be exchanged in a prescribed digital format. How E-Invoicing Works

                                                                                                              • Employee ID is not correct in get records api V2 for leave

                                                                                                                Hi Team, We are facing an issue when calling the Get Records API V2. The employee.id returned in the response is not the actual employee record ID in Zoho People. As a result, our integration is forced to make an additional Get Record API call for every

                                                                                                              • Formatting Mailing Labels

                                                                                                                I want to use the "Print Mailing Labels" function on the drop down list, but I am not seeing a way to change the formatting on the mailing labels. At the moment, the information that appears on the mailing labels ARE NOT mailing addresses, but random

                                                                                                              • Zoho People. Updating TabularData

                                                                                                                I am trying to update tabular data in the record. I always have the same response. I have checked many times. Section ID is correct. May be something wrong with request structure itself. Can someone help me. Body content type: form urlencoded query params

                                                                                                              • Canvas View - Print

                                                                                                                What is the best way to accomplish a print to PDF of the canvas view? Latest update (27th November 2025): We are excited to announce that the Canvas Print View is now available! We encourage you all to try it out and share your feedback with us. Learn

                                                                                                              • New to automation - please help

                                                                                                                Hi there! We are new to automations in Zoho. We built out one automation campaign and it seems to be firing off for some people but others not. Please advise what's the best practice or if anything we should tweak. Thank you so much!

                                                                                                              • Next Page