What's new on Zoho Marketplace in May 2022

What's new on Zoho Marketplace in May 2022



Zoho Marketplace offers 1500+ extensions to help connect and enhance your Zoho products. Here's a list of the new extensions released in May 2022:

Telephony extensions
Last month we released three new telephony extensions. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, Zoho SalesIQ and Bigin. Start making calls from your Zoho products, and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.




Extensions for Zoho CRM
In addition to the 500+ Zoho CRM extensions, we released seven new extensions for Zoho CRM in January, 2022. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help sales people effortlessly improve their performance.


WhatsApp API integration for Zoho CRM by Gallabox allows businesses to send personalized WhatsApp messages to potential leads and customers. Send personalised WhatsApp messages from the Leads and Contacts modules by adding customised variables, and more.


Get notified in Zoho CRM when you receive an SMS message for your Plivo number. Track your SMS history of sent and received messages. Write workflows with a webhook URL to send automated SMS messages.


Use WES with Zoho CRM to autofill fields in Zoho CRM using a simple drag-and-drop interface in the workflow editor. You can automatically complete a new contact’s address based on the account’s address, and more.


Connect with your customers around the world using RingCentral SMS for Zoho CRM. Instantly send SMS messages using both Templated and customized SMS. Write workflows with webhooks to send automated SMS messages to clients, and more.


Glances integrates Zoho CRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks. Get a simplified view of the data you need in real time—no coding necessary.


Exchange data between Zoho CRM and other systems according to the specified interval. Create contacts, leads, and deals in Zoho CRM from the source system. Fetch modified and new quotes, contacts, leads, and deals from Zoho CRM, and more.


Bluecap for Zoho CRM (Available only for US DC)
Nurture relationships better by integrating Bluecap with Zoho CRM. Summarize meetings, add contexts to the conversation, and get a customer conversation sentiment analysis. Drive organizational speech and culture trends.


Keep your team focused on forging customer connections and making more effective calls, while effortlessly logging and tracking communications. Enable click-to-call, call pop-ups and call controls such as hold, mute, transfer, call recording, and more within Zoho CRM.


View caller details fetched from Zoho CRM as soon as the phone rings. Sync call comments to Contact or Lead profiles and access call recordings in Zoho CRM. Queue up numbers through the Power Dialer to maximize outbound call efficiency, and more.

Extensions for Zoho Desk
Deliver stellar customer service and win customer loyalty with Zoho Desk. In addition to the 200+ extensions for Zoho Desk, we released four new extensions last month. Connect your favourite business apps with Zoho Desk in a snap without writing a single line of code. 


Connect Aircall with Zoho Desk to instantly add call center capabilities to Zoho Desk and centralize your phone interactions in one place. Save time with automatic call logging and have easy access to recent ticket activity for more personalized conversations right away. 


Start receiving international calls from 140+ countries and expand the capabilities of your Zoho desk. Benefit from automatic call logging and two-way synchronization, have all important customer data within your reach, and more.


Ticket Checklist for Zoho Desk (Available only for EU DC)
Prioritize your ticket-related tasks with a real-time list, visible to all Desk users who open the ticket. The Checklist extension links a checklist to each ticket, and empowers you to add, remove, and complete associated items.

Extensions for other Zoho applications
There are now even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI. 


Cashfree Payments for Zoho Books (Available only for US DC)
Enable your customers to pay with cards, net banking, UPI, Paytm or other wallets, and a wide range of EMI and Pay Later options. Maintain customer satisfaction by instantly refunding online orders, COD orders, and deposits with our advanced refund solutions, and more.


Monitask for Zoho Projects (Available only for US DC)
Allow employees, contractors, and freelancers to accurately track time spent working on Zoho Projects. The Monitask desktop app captures employee productivity data and generates smart reports. Track and automatically remove employee idle time and unproductive hours.

Custom Applications


Assetchek (Available only for US DC)
Manage the assets of your entire organization spread across multiple locations. Keep a track of all the asset allocations, assets allocated to each employee. Manage the asset lifecycle from inward with depreciation, allocation, and more.


CRM4 Policy Importer (Available only for US DC)
Automatically import information from insurance companies. Access a report of the records pending review that presented problems during the import, view detailed summaries of imported data and more.

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
 
Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace

    Access your files securely from anywhere











                            Zoho Developer Community





                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • What's new on Zoho Marketplace

                                                              You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ




                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

                                                                                                              so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
                                                                                                            • Open Activities view.

                                                                                                              I really like the new views for the open and closed activities inside the deals. But when you are in the tab view instead of the column view you can only complete and edit the open activity there isn't the 3 dot option to be able to delete the activ
                                                                                                            • Potentially Outdated and Vulnerable Chromium Engine Installed by Ulaa Browser Installer

                                                                                                              I just installed Ulaa Browser a few minutes ago. Whats My Browser page shows I am using an outdated Chromium engine meaning I might be vulnerable for security exploits that might have got fixed in the new version.
                                                                                                            • Kaizen# 209 - Answering Your Questions | All About Client Script

                                                                                                              Hello everyone! Welcome back to another exciting Kaizen post! Thanks for all your feedback and questions. In this post, let's see the answers to your questions related to Client Script. We took the time to discuss with our development team, carefully
                                                                                                            • Potentially hardcoded list of Browsers to import from (after Ulaa Setup)

                                                                                                              I have just installed Ulaa Browser and found that the list of browser to import data is potentially hardcoded ones rather than looking at the system. I do not have FF, IE and Edge is not my default itself. I would appreciated if Ulaa detected my browsers
                                                                                                            • Fat Download of Ulaa Browser

                                                                                                              I just observed that Ulaa Browser is offering an one-capsule big download. These days it is a custom to offer a small bootstrap downloader and based on user customization options an appropriate download completes. And this is particularly common with
                                                                                                            • Remember all the ways we've posted?

                                                                                                              The world celebrates World Postal Day in 2025 with the theme “#PostForPeople: Local Service. Global Reach". The story of the “post” is a story of human connection itself, evolving from simple handwritten notes carried over long distances to instant digital
                                                                                                            • From Layout to Code: Finding Custom Field IDs in Zoho Projects.

                                                                                                              Hello everyone! Ever found yourself wondering how to get the API names and IDs of custom fields in Zoho Projects while working on custom functions? Here’s a simple and effective way to do it! This method makes it super easy to locate the right field details
                                                                                                            • How can I transfer data from Production to Development environment?

                                                                                                              Hi, I am using Creator V6 and would like to bring all the data in production to the Development and Testing environments? Is there an easy way of doing that or I have to export and import each table?
                                                                                                            • Billing frequency is not displayed correctly.

                                                                                                              Hello There is an issue while displaying the billing frequency on a subscription quote. I am able to activate the subscription details and get this lovely overview: If I am adding a Plan which I charge quarterly, first of all it should be possible to
                                                                                                            • API ZOHO CRM Picket list with wrong values

                                                                                                              I am using Zoho API v.8. with python to create records in a custom module named "Veranstaltung" in this custom module I've got a picket list called "Email_Template" with 28 Values. I've added 8 new values yesterday, but if I try to use on of those values
                                                                                                            • Resetting auto-number on new year

                                                                                                              Hi everyone! We have an auto-number with prefix "D{YYYY}-", it generates numbers like D2025-1, D2025-2, etc... How can we have it auto-reset at the beginning of the next year, so that it goes to D2026-1? Thanks!
                                                                                                            • Session Expired

                                                                                                              I constantly get "Session Expired" and need to relogin or close and open the application again. This gets really frustrating during the day. Is this something that can be solved? This really makes me want to leave the app as it is no go to need to reopen
                                                                                                            • Connecting two modules - phone number

                                                                                                              Hi, I’d like some guidance on setting up an automation in Zoho CRM that links records between the Leads module and a custom module called Customer_Records whenever the phone numbers match. Here’s what I’m trying to achieve: When a new Lead is created
                                                                                                            • Employee type and source translation

                                                                                                              In Zoho People, when I fill in the employee’s information, there is the option to determine the type of employment (employee type) and the hiring source. Both options ALWAYS appear in English. It is extremely inconvenient to deal with poorly translated
                                                                                                            • Sync Issue Between Zoho Notebook Web App on Firefox (PC) and Android App

                                                                                                              Hi Zoho Notebook Community, I'm facing a sync problem with Zoho Notebook. When I use the web version on Mozilla Firefox browser on my PC, I create and save new notes, and I've synced them successfully. However, these new notes aren't showing up in my
                                                                                                            • Request for Clarity on Timeline for True GPT/Zia Auto-Response Capabilities

                                                                                                              I appreciate Zoho’s steady innovation, but I’m concerned that Desk and Zia remain well behind modern AI capabilities. For years, GPT-based tools have been able to generate and send contextual responses, yet Zoho Desk only supports summarization or suggested
                                                                                                            • Notebook audio recordings disappearing

                                                                                                              I have recently been experiencing issues where some of my attached audio recordings are disappearing. I am referring specifically to ones made within a Note card in Notebook on mobile, made by pressing the "+" button and choosing "Record audio" (or similar),
                                                                                                            • In arattai received message can't be deleted

                                                                                                              The issue has been noticed in following: arattai app (Android) arattai app (Window) arattai web While the message posted by me may be deleted, the ones received from others can't be. The item <Delete> change to <Report> when the message is a received
                                                                                                            • Transitioning to API Credits in Zoho Desk

                                                                                                              At Zoho Desk, we’re always looking for ways to help keep your business operations running smoothly. This includes empowering teams that rely on APIs for essential integrations, functions and extensions. We’ve reimagined how API usage is measured to give
                                                                                                            • Has anyone built a ticket export that allows Help Center users to export the tickets shown in the My Area list they are looking at?

                                                                                                              Hi, We are moving to Zoho Desk soon. Our current support system displays an option in our help center allowing customers to export their Open, Closed, or all tickets based on which list they are looking at. We need to offer the same in Zoho Desk help
                                                                                                            • Has anyone integrated SMS well for Zoho Desk?

                                                                                                              Our company does property management and needs to be able to handle inbound sms messages which create a ticket for Zoho Desk. We then need to be able to reply back from Zoho desk which sends the user an sms message. This seems like a fairly common thing
                                                                                                            • Two factor authentication for helpdesk users

                                                                                                              The company i work for wants use the helpdesk site in Zoho desk, as a place for their distribution partners to ask question and look for information about our product. The things there is suppose to go up there is somewhat confidential between my company
                                                                                                            • Zoho Desk: Q2 2025 | What's New

                                                                                                              Hello everyone, We are excited to announce Zoho Desk's 2025 Autumn updates. This release brings new features and enhancements that improve work management and enable businesses to provide a better overall support experience. Spanning from Zia Agents to
                                                                                                            • Change text in help desk

                                                                                                              Hi, Please let me know how can i change the this text, see screenshot.
                                                                                                            • Items Below Reorder Point Report?

                                                                                                              Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s
                                                                                                            • Blog Widget: Show recent blog posts on my homepage

                                                                                                              Hey there I am using the Zoho Sites Blog feature. On my homepage, on the bottom I'd like to have a featured content section where I show some of my blog posts (selected, most recent, filtered by category and so on...). It would be nice to have a blog
                                                                                                            • Resume Harvester: New Enhancements for Faster Sourcing

                                                                                                              We’re excited to share a set of enhancements to Resume Harvester that make sourcing faster and more flexible. These updates help you cut down on repetitive steps, manage auto searches more efficiently, and review candidate profiles with ease. Why we built
                                                                                                            • Committed Stock and To Be Received Stock via API?

                                                                                                              Is it possible to retrieve Committed Stock and/or To Be Received Stock for an Item via the API? I want to use this information for calculating the amount of inventory needed to be purchased.
                                                                                                            • What if I dont see contacts on the left side list

                                                                                                              My CRM does not show the contacts tab. In order to create list this is needed and I cant find it.
                                                                                                            • Enable / show scroll bar when Mega Menu is opened

                                                                                                              Hey there I am using the mega menu add-on and experience a "flicker" whenever the mega menu opens. The reason is, that the scrollbar, which has a width of a few pixels, stops showing when the mega menu opens. As the scrollbar disappears the whole page
                                                                                                            • Notes Attachments

                                                                                                              Two things it would be nice to have the attachment size the same as the attachments sections and it would be nice to be able to attach links like you can in the attachments section. Thank you
                                                                                                            • Experience effortless record management in CRM For Everyone with the all-new Grid View!

                                                                                                              Hello Everyone, Hope you are well! As part of our ongoing series of feature announcements for Zoho CRM For Everyone, we’re excited to bring you another type of module view : Grid View. In addition to Kanban view, List view, Canvas view, Chart view and
                                                                                                            • Zoho Books | Product updates | October 2025

                                                                                                              Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple
                                                                                                            • Improved RingCentral Integration

                                                                                                              We’d like to request an enhancement to the current RingCentral integration with Zoho. RingCentral now automatically generates call transcripts and AI-based call summaries (AI Notes) for each call, which are extremely helpful for support and sales teams.
                                                                                                            • Cannot reject empty expense report

                                                                                                              Hello, We are currently having issues with two empty expense reports where if we try to reject them, either manually or through the REST API, we get error 114016, which says some of the expenses have already been billed and must be removed. I'd appreciate
                                                                                                            • Having Trouble Opening The Candidate Portal

                                                                                                              Recently am having trouble opening the Candidate Portal. It keeps loading but cannot display any widgets. Tried Safari, Chrome and Edge. Non of them work. Please solve the problem ASAP.
                                                                                                            • Checkboxes not adhering to any policy in mail merge - data from CRM

                                                                                                              I want checkboxes to appear depending on whether the checkbox in the CRM module is ticked or not. However, the tickboxes that appear are either ticked or not, but don't correlate to the actual selections in the CRM module. This is is despite updating
                                                                                                            • Items Landed Cost and Profit?

                                                                                                              Hello, we recently went live with Zoho Inventory, and I have a question about the Landed Cost feature. The FAQ reads: "Tracking the landed cost helps determine the overall cost incurred in procuring the product. This, in turn, helps you to decide the
                                                                                                            • Posibility to add Emoticons on the Email Subject of Templates

                                                                                                              Hi I´ve tried to add Emoticons on the Subject line of Email templates, the emoticon image does show up before saving the template or if I add the Emoticon while sending an Individual email and placing it manually on the subject line. Emoticons also show
                                                                                                            • Next Page