What's New this July 2019 in Zoho Invoice?

What's New this July 2019 in Zoho Invoice?

Hello everyone,

We're six months into 2019, and as always, we have been bringing in updates each month to provide a better invoicing experience. Read on to know about the enhancements made to Zoho Invoice for the month of July.

Choose SMS template for notification messages

If you have configured SMS notification to notify customers, you can now change the templates of these messages. You can choose from three different templates for each of the SMS notification that you send, based on your business needs.
You can choose from the following three templates:
  • Short: Choose this template if you want to keep your messages short and crisp, with minimum details. This template will use up approximately one SMS unit.
  • Brief: This is the default template for all the SMS notifications. Choose this template to keep your messages to the point. This template will use up approximately one SMS unit.
  • Detailed: Choose this template if you want your SMS notifications to be detailed with all the necessary information. This template will use up approximately two SMS units.
Here's how you can change the SMS templates:
  1. Go to Settings > SMS Notifications > SMS Templates.
  2. Click Change Template across the corresponding Notification Type.
  3. In the pop-up, choose a template of your choice (Short, Brief or Detailed) from the drop down.
  4. Click Save.


Send payment thank you SMS manually

Acknowledge your customer's prompt payment by sending them a Thank You SMS. To use this feature, you will first have to enable SMS Notifications for Payment Thank-you. In addition to sending out automated Payment Thank you messages, you can now choose to send a manual Thank You SMS for a particular payment too. 

To do this: Go to Payments Received > Select a Payment > More > Notify via SMS > Select the contact persons > Send SMS.



Bulk update payment gateway of invoices

Zoho Invoice now lets you save time by updating the invoices’ payment gateway and invoice date at one go. Using the bulk update option, you can now update these fields in the selected invoices. When bulk updating invoices, you can also provide the reason for updating, so that the other users will be aware of why this change was made. They can view this reason under the comments section of the sent invoices.

To do this: Go to Invoices > Select the invoices to be updated > Click Bulk Update > Choose Payment Gateway or Invoice Date as the field to be updated.



Add more texts with multi-line custom field

Custom field lets you add more information to your transactions. When creating a custom field, you can now choose its data type as Text Box (Multi-line). This field can be used to enter larger texts, for example, a note to be shared with the customer regarding the transaction. You can create a maximum of five such multi-line fields for a module.

To create this field: Go to Settings > Preferences > Select the particular module > Field Customization > + New Custom Field > Choose Data Type as Text Box (Multi-line).



Apply tax on shipping charges (UK Edition)

The UK edition users can now apply a tax on the shipping charge. You can add the shipping charge field to your transaction by enabling it under the General Preferences section in the Settings. Also, your business should be VAT registered to levy VAT on shipping charges. 



Choose to display usage units in templates

In templates, besides displaying an item's quantity, you can now also choose to display the item's usage units (pcs, box, kg, cm, etc.) as well. This will provide a clearer information to the customers. This option is now available in all the templates.

To do this: Go to Settings > Templates > Select the required module > Click Edit on the template > Item Table > Enable Show Unit option next to Quantity.



For the full list of updates, head over to our release notes. We'd love to hear your thoughts about these updates. So, don't forget to try these features and leave a comment below. We'll be back next month with even more updates.

Cheers,
Lavanya
The Zoho Invoice Team










    Access your files securely from anywhere






                    Zoho Campaigns Resources




                          Zoho Developer Community



                              Bootcamp
                              Community
                              Pricing
                              Webinars
                              What's New
                              Integrations
                              Contact Support
                              Contact Sales
                                Zoho Survey Resources
                                  Features
                                  Survey Templates
                                  Integrations
                                  Community
                                  iOS Mobile Surveys
                                  Pricing
                                  Android Mobile Surveys
                                  Insurvey Blogs
                                  Insight Blogs
                                  Tips & Tricks





                                              Latest Feature Updates

                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts




                                                    Zoho SalesIQ Resources

                                                          • Sticky Posts

                                                          • Zoho Invoice: Playing Back 2023

                                                          • What's New in Zoho Invoice - Q3 2023

                                                            Hello everyone, We're back with several updates and enhancements to make your invoicing experience better. Read the post below to discover what's new. Stripe Recurring Payments (India Edition) If you have integrated with Stripe, you can use it to collect


                                                          Manage your brands on social media
                                                          Access Zoho Social

                                                            Zoho Pagesense Resources


                                                                Zoho TeamInbox Resources

                                                                  Zoho DataPrep Resources


                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Add Custom Reports To Dashboard or Home Tab

                                                                                                            Hi there, I think it would be great to be able to add our custom reports to the Home Tab or Dashboards. Thanks! Chad

                                                                                                          • Zoho sheet for desktop

                                                                                                            Hi is zoho sheets available for desktop version for windows

                                                                                                          • Tables for Europe Datacenter customers?

                                                                                                            It's been over a year now for the launch of Zoho Tables - and still not available für EU DC customers. When will it be available?

                                                                                                          • Guided Conversations - Ticket Creation

                                                                                                            Hi there, Using Guided Conversations to Take Customer Data and apply it into a Support Ticket for internal use, Is there a way to take multiple Textual Variables Inputs (A series of questions), and have the answers all appear in the Description of the

                                                                                                          • How to send certain invoices for Approval based on condition?

                                                                                                            To streamline operations, I need the invoices to go for approval when certain conditions are met. For example, if my staff gives a discount of x amount, it must go for approval. If there is no discount, then the invoice will be approved automatically.

                                                                                                          • Unable to continue payment

                                                                                                            Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help me

                                                                                                          • Is there a way to show contact emails in the Account?

                                                                                                            I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail

                                                                                                          • Massive spam pretending to come from our address – is this a Zoho security issue?

                                                                                                            Hi, We’ve been receiving more and more suspicious emails lately — many of them clearly look like scams. But yesterday, we got an email that appeared to be sent from our own address, which was very concerning. We're starting to wonder if this might be

                                                                                                          • Cant recieve mails

                                                                                                            I’m having an issue with my external IMAP account not fetching any emails into Zoho Mail, even though the connection test says “Success”. I can send, if someone sends an email to me. my original directory (home.pl host) recieves it in their portal but

                                                                                                          • Zoho Sheet Autofit Data

                                                                                                            While using Autofit Data function in Zoho Sheets with Devnagri Maratji or Hindi Fonts, a word or a number, it keeps couple of characters outside the right side border.

                                                                                                          • Enhancements to finance suite integrations

                                                                                                            Update on the migration (October 28, 2025): Starting this week (October 29 tentatively), we’ll begin migrating Zoho CRM users to Zoho Books as integration users. This means actions will now run under each user’s own Zoho Books access, instead of the admin’s.

                                                                                                          • Edit 'my' Notes only

                                                                                                            The permissions around Notes should be more granular, and allow to user to be able to edit the notes he created only. The edit Notes permission is useful as it allows the user to correct any mistakes or add information as needed. However, with this same

                                                                                                          • How do I filter contacts by account parameters?

                                                                                                            Need to filter a contact view according to account parameter, eg account type. Without this filter users are overwhelmed with irrelevant contacts. Workaround is to create a custom 'Contact Type' field but this unbearable duplicity as the information already

                                                                                                          • Job Alerts for Candidates

                                                                                                            hi All, I have 2 questions relating to sharing job details with candidates. 1. is there a way to notify candidates that meet certain criteria of current jobs available? eg. I run a candidate search, and identify 50 candidates that might be suitable. Can

                                                                                                          • Add multiple users to a task

                                                                                                            When I´m assigning a task it is almost always related to more than one person. Practical situation: When a client request some improvement the related department opens the task with the situation and people related to it as the client itself, the salesman

                                                                                                          • Enhancing Task Accuracy: Automatically notify the owners upon Task duplication.

                                                                                                            Hello Everyone, A Custom function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. The requirement

                                                                                                          • Show/ hide specific field based on user

                                                                                                            Can someone please help me with a client script to achieve the following? I've already tried a couple of different scripts I've found on here (updating to match my details etc...) but none of them seem to work. No errors flagged in the codes, it just

                                                                                                          • Where are Kanban swimlanes

                                                                                                            So i've been playing with Zoho Projects Kanban view a bit more. It appears that task lists are being used as the Kanban columns, which makes sense from the implementation point of view but not the logical one.  Kanban columns are statuses that a task can flow through, while a task list has been a logical way to organize related tasks and relate them to a mislestone. In other words a task in a particular task can go through several stages while remaining in the same task list. After doing some research

                                                                                                          • Tip 19: How to display images in Pages using ZML snippets

                                                                                                            Hi folks, We're back with another tip on how to use Zoho Markup Language (ZML) to create interactive pages in Zoho Creator. You can use ZML snippets to add various kinds of components to your pages and structure them in meaningful ways. That's not all, though—using ZML you can ensure your application is automatically compatible with all kinds of devices without any inconsistencies. We often get questions from users about how to invoke Deluge scripts within ZML code. Here's a simple use case for adding

                                                                                                          • Can zoho swign format block text spacing automatically when prefilled from zoho crm?

                                                                                                            I'm sending zoho sign template from zoho crm, so that zoho crm pre-populates most fields. I have existing pdf documents that i am having signed. I have no ability to change the pdf documents, they are standardized government forms. The problem I am facing

                                                                                                          • Forced Logouts - Daily and More Frequent

                                                                                                            In the last month or so, I've been getting "power logged out" of all of my Zoho apps at least daily, sometimes more frequently. This happens in the same browser session on the same computer, and I need to re-login to each app separately after this happens.

                                                                                                          • Zoho Inventory / Finance Suite - Add feature to prevent duplicate values in Item Unit field

                                                                                                            I've noticed that a client has 2 values the same in the Unit field on edit/create Items. This surprised me as why would you have 2 units with the same name. Please consider adding a feature which prevents this as it seems to serve no purpose.

                                                                                                          • Reference lookup field values in Client script

                                                                                                            hello all, I'm using a "ZDK.Apps.CRM.Products.searchByCriteria" function call, which is returning the matching records correctly; however, one of the fields is a lookup field which I need the associated data. I believe there is a way to get this data

                                                                                                          • In App Auto Refresh/Update Features

                                                                                                            Hi,    I am trying to use Zoho Creator for Restaurant management. While using the android apps, I reliased the apps would not auto refresh if there is new entries i.e new kitchen order ticket (KOT) from other users.   The apps does received notification but would not auto refresh, users required to refresh the apps manually in order to see the new KOT in the apps.    I am wondering why this features is not implemented? Or is this feature being considered to be implemented in the future? With the

                                                                                                          • Every time an event is updated, all participants receive an update email. How can I deactivate this?

                                                                                                            Every time an event is updated in Zoho CRM (e.g. change description, link to Lead) every participant of this meeting gets an update email. Another customer noticed this problem years ago in the Japanese community: https://help.zoho.com/portal/ja/community/topic/any-time-an-event-is-updated-on-zohocrm-calendar-it-sends-multiple-invites-to-the-participants-how-do-i-stop-that-from-happening

                                                                                                          • How can I filter a field integration?

                                                                                                            Hi,  I have a field integration from CRM "Products" in a form, and I have three product Categories in CRM. I only need to see Products of a category. Thanks for you answers.

                                                                                                          • How to implement new online payment gateway?

                                                                                                            Hello, Can you tell me how to proceed to implement my local payment gateway? DIBS has an open avaiable API that should be easy to implement into ZOHO BOOKS. http://tech.dibspayment.com/dibs_payment_window

                                                                                                          • Zoho CRM - Portal Users Edit Their Own Account Information

                                                                                                            Hi Community, I'm working on a client portal and it seems like the only I can make the Account record editable to the Contact, is if I add another lookup on the Account to the Contact record. Am I missing something as the account already has a list of

                                                                                                          • I’ve noticed that Zoho Sheet currently doesn’t have a feature similar to the QUERY formula in Google Sheets or Power Query in Microsoft Excel.

                                                                                                            These tools are extremely helpful for: Filtering and extracting data using simple SQL-like queries Combining or transforming data from multiple sheets or tables Creating dynamic reports without using complex formulas Having a Query-like function in Zoho

                                                                                                          • Connecting Zoho Mail with Apollo.io

                                                                                                            Hi, I am trying to connect my Zoho Mail account with my Apollo.io account to start sending cold email for prospecting purposes. I have activated the IMAP setting but I am still unable to connect to the Apollo account. I am using my email credentials but

                                                                                                          • Where does this report come from in the Zoho One ecosystems?

                                                                                                            Is this directly from MA, Analytics or ??? ???

                                                                                                          • Contact's title in "Contact Role Mapping"

                                                                                                            When I'm creating a deal, I'd like to see the contacts title in the listing. Right now, I only see this: How can I get the contact's title in there?

                                                                                                          • Zoho CRM - Client Portal - Hide Notes Related List

                                                                                                            Hi Community, I'm building a customer portal and I can't find a way to hide the notes related list. I don't want the client to see the notes I have about them. Is there a way to do this as it is no bin/trash icon when I hover over.

                                                                                                          • "Pivot Table" Conditional Formatting

                                                                                                            Team, I there a way to use conditional formatting a "Pivot Table"  report? Thanks, Arron Blue Pumpkin Hosting | Solutions Made Simple

                                                                                                          • How many clients can be added to Zoho Practice?

                                                                                                            How many clients can be added to Zoho Practice without having their zoho app?

                                                                                                          • Stage History

                                                                                                            when viewing a ticket , and you look at stage history tab (kanban view) and look at the stage duration column in days, it shows the current stage of the ticket as " current stage ". Should it not rather show the amount of days it has been in that current

                                                                                                          • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

                                                                                                            Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use

                                                                                                          • Automating Ticket Responses Using Zoho Desk's AI Features

                                                                                                            We’re looking to set up an automation within Zoho Desk that can analyze incoming emails or tickets and automatically respond with relevant knowledge base articles based on the content of the request. Could you please guide us on how to configure this

                                                                                                          • Optimising CRM-Projects workflows to manage requests, using Forms as an intermediary

                                                                                                            Is it possible to create a workflow between three apps with traceability between them all? We send information from Zoho CRM Deals over to Zoho Projects for project management and execution. We have used a lookup of sorts to create tasks in the past,

                                                                                                          • Service locations are tied to contacts?

                                                                                                            Trying the system out. And what I discovered is that it seems that the whole logic of the app is, I'd say, backwards. There is a Customer - a company. The company has contact persons and service locations can be associated with different contact persons.

                                                                                                          • Next Page