What's New this May 2019 in Zoho Invoice?

What's New this May 2019 in Zoho Invoice?

Hello everyone,

Zoho Invoice is growing constantly as a product and we bring in updates every month to help you manage your business efficiently. Let's take a look at the new features and enhancements introduced in Zoho Invoice for the month of May.

Send messages with the SMS add-on (Indian Edition)

We have introduced the SMS add-on feature for our Indian customers. You can now send SMS messages to your customers regarding their payments (provided they have a valid mobile phone number). You can also configure when and to whom these messages should be sent. Read more about the SMS add-on in our blog or help document

To do this: Go to Settings > SMS Notifications > Buy Credits > Configure the SMS templates.

Set validation rules for estimates

Does your business have separate validation rules to be followed apart from the default ones present in Zoho Invoice? Such as restricting the discount applied? We have brought in validation rules for estimates. Using this, you can set certain restrictions for the values allowed for different fields in an estimate.

You can choose the field for which you want to set the restriction, select the required condition and customize the alert message that should be thrown when the validation is not met. Once you save the validation rule, you can view its detailed flow chart.

To do this: Go to Settings > Preferences > Estimates > Validation Rules > + New Validation Rule.



Choose multiple values for a custom field

When creating a custom field, you can now select its data type as multi-select. With a multi-select data type, you can choose more than one value for a custom field. You can create up to 2 multi-select custom fields for each module and choose a maximum of 5 values for each of them.

To do this: Go to Settings > Preferences > Select the particular module > Field Customization > + New Custom Field > Choose Data Type as Multi-select.



Pause the timer for logging time

Do you face interruptions when performing a task? Say for example a phone call? You can now pause the timer running for your project whenever you meet with any interruptions and resume logging time once you're back. Learn More.

Create transactions from the items list page

You can now create an estimate or invoice right from the items list page in Zoho Invoice. This will come in handy when you need to filter out items based on certain search criteria and create a transaction for them.

To do this: Go to the Items module > Select the item(s) for which you want to create a transaction > New Transaction > Select Estimate/Invoice.




Edit items within a transaction

Want to make a few last-minute changes to your item's details? You can now edit the details of an item right within a transaction. Once you have edited the details, you can either choose to update just the item details (without updating them in the transaction) by clicking Save, or update the item details along with the line item details by clicking Save & Update Line Item.



Added iDEAL payment through Stripe gateway

We have introduced the iDEAL payment mode for users having the Zoho Invoice -Stripe integration. Stripe users in the US and Europe regions can now accept iDEAL payments from customers in Netherlands. Moreover, you can choose the payment modes (supported by Stripe) to be shown in the Client Portal by enabling them in the Advanced Settings of the Stripe integration.




GoCardless payment gateway

The GoCardless payment gateway is now supported for organizations in Canada, New Zealand and Switzerland. Learn more about setting up GoCardless integration from our help document.

Template enhancements

  • When selecting a font for the PDF templates, you can now view the languages supported by it.

      To view this Go to Settings > Templates > Select the required module > Click Edit on the template > Template Properties > PDF Font.



  • We now support Thai characters in the template PDFs. To use these characters in your PDF, you will have to select Maitree as the PDF Font when customizing the template.

      To do this: Go to Settings > Templates > Select the required module > Click Edit on the template > Template Properties > PDF Font > Select Maitree.  

 

That's not all, check out our what's new timeline and release notes for the other updates made this month. Try out these features and let us know your thoughts in the comments below. We'll be back next month with yet another set of updates.

Cheers,
Lavanya
The Zoho Invoice Team  




    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Zoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.

                                                              Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,
                                                            • How to maintain steady cash flow during the COVID-19 crisis using Zoho Invoice

                                                              Dear customers, I hope this finds you and your loved ones in good health. As we are witnessing, the COVID-19 pandemic has started taking a toll on businesses of all types. Here are some useful tips that could help you streamline your invoicing and AR processes to keep your business healthy. 1. Communicate clearly with your customers: During this period, transparent communication with customers is a necessity. A lot of businesses have started displaying messages on their home pages, explaining their
                                                            • Introducing: Digital signature for estimates and invoices

                                                              Dear customers, We are pleased to announce that the much awaited Zoho Invoice - Zoho Sign integration is live! You can now sign your estimates and invoices before emailing it to your customers. Also, you can have them sign your estimates while accepting it. Here is our help document to help you get started: https://www.zoho.com/invoice/help/integrations/sign-integration.html Note: This feature is available across all editions of Zoho Invoice except the Indian edition. Out of all the feature requests
                                                            • Webinar: Introduction to the Client Portal

                                                              Business owners know there is never enough time in the day. Not only do you have to beat the competition and make the sale, you then have to make sure you get paid. In fact, the sales process starts way before the sale, and never really ends. Preparing and getting estimates approved, collecting payments, and fielding customer requests for information related to past transactions are all part of the day in the life of a business owner. Well, Zoho Invoice can offer some relief to weary business owners.


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Introducing Connected Records to bring business context to every aspect of your work in Zoho CRM for Everyone

                                                                                                              Hello Everyone, We are excited to unveil phase one of a powerful enhancement to CRM for Everyone - Connected Records, available only in CRM's Nextgen UI. With CRM for Everyone, businesses can onboard all customer-facing teams onto the CRM platform to
                                                                                                            • Zoho CRM in Microsoft Power Automate Custom Connector

                                                                                                              Hi everyone, I’m building a Power Automate flow that integrates Microsoft Bookings with Zoho CRM. The goal is to automatically create a meeting (event) in Zoho CRM whenever a new appointment is booked via Microsoft Bookings. To achieve this, I created
                                                                                                            • Granular Email Forwarding Controls in Zoho Mail (Admin Console and Zoho One)

                                                                                                              Hello Zoho Mail Team, How are you? At present, the Zoho Mail Admin Console allows administrators to configure email forwarding for an entire mailbox, forwarding all incoming emails to another address. This is helpful for delegation or backup purposes,
                                                                                                            • Sales order & purchase order item links for item details

                                                                                                              This is fantastic for checking lots of things, I use it a lot. It would be great to see it extended to invoices & bills On another note, may as well throw in my favourite whinge ..... Wish you guys would get the PO receive differences sorted urgently,
                                                                                                            • Custom Fonts in Zoho CRM Template Builder

                                                                                                              Hi, I am currently creating a new template for our quotes using the Zoho CRM template builder. However, I noticed that there is no option to add custom fonts to the template builder. It would greatly enhance the flexibility and branding capabilities if
                                                                                                            • Problem with Email an invoice with multiple attachments using API

                                                                                                              I have an invoice with 3 attachments. When I send an email manually using the UI, everything works correctly. I receive an email with three attachments. The problem occurs when I try to initiate sending an email using the API. The email comes with only
                                                                                                            • Zoho Workdrive - Communication / Chat Bar

                                                                                                              Hi Team, Please consider adding an option to allow admins to turn on or off the Zoho Communication Bar. Example of what I mean by Communication Bar: It's such a pain sometimes when I'm in WorkDrive and I want to share a link to a file with a colleague
                                                                                                            • Introducing Profile Summary: Faster Candidate Insights with Zia

                                                                                                              We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiring
                                                                                                            • Kaizen #190 - Queries in Custom Related Lists

                                                                                                              Hello everyone! Welcome back to another week of Kaizen! This week, we will discuss yet another interesting enhancement to Queries. As you all know, Queries allow you to dynamically retrieve data from CRM as well as third-party services directly within
                                                                                                            • Need the ability to have read only fields on a form.

                                                                                                              There needs to be functionality in Creator that allows a field on a form to be read only. Most screen building software applications have this capability. I know you can hide certain fields from specific users and that you can also make the whole form read only but that's not the functionality I need. I want to be able to create a form where certain fields are editable and other are for display purposes only (read only). For example if the form was displaying information on an item that the user
                                                                                                            • Reverse payment on accidentally closed invoice.

                                                                                                              An invoice was closed accidentally with the full payment added. However, only partial payment was paid. How can I reopen the invoice and reverse this to update it to show partial payment?
                                                                                                            • New integration: Track booking page appointments in Google Analytics 4

                                                                                                              Hello all, Greetings from the Zoho Bookings team! We’re excited to introduce our new Google Analytics 4 (GA4) integration designed to help you track booking activity, understand customer behavior, and measure marketing performance, all in one place. What
                                                                                                            • Zoho Books Sandbox environment

                                                                                                              Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
                                                                                                            • How to list emails in a folder, e.g. Inbox, on multiple pages when using Zoho mail webpage?

                                                                                                              Something as shown in the figure. There are totally 50 emails in Sent folder. If "Mail per page" equals 20, then the Sent folder is split into 3 pages. When I wander through Sent folder, I can just select a specific page to jump to. BTW, it seems that
                                                                                                            • Zoho Calendar soft bounce on @hotmail.com and @yahoo.com email addresses

                                                                                                              Hello, our Zoho calendar recently does not send the calendar invites to emails with hotmail and yahoo domains and comes back with a "soft bounce". other domains like Gmail works fine. Also sending "email" to the same emails to the above domains work well
                                                                                                            • IMAP Server not responding.

                                                                                                              Trying to connect a phone via IMAP and getting "imap.zoho.com not responding." Is the server down, for maintenance or otherwise? I've tried this on two different devices and got the same error on both.
                                                                                                            • Elevate your CX delivery using CommandCenter 2.0: Simplified builder; seamless orchestration

                                                                                                              Most businesses want to create memorable customer experiences—but they often find it hard to keep them smooth, especially as they grow. To achieve a state of flow across their processes, teams often stitch together a series of automations using Workflow
                                                                                                            • ERROR CODE :512 - 5.4.4 DNS error:NXDOMAIN.

                                                                                                              Suddenly we cant send mail, we are getting this error for all outbound mail to multiple domains.
                                                                                                            • New in Cadences: WhatsApp follow-ups, upgraded limits, and options for add-ons

                                                                                                              Hello everyone, We're rolling out two key updates to help you engage better and scale smarter with Cadences in Zoho CRM. Reach customers on WhatsApp, directly from Cadences Previously, Cadences have enabled you to automate follow-ups through emails, calls,
                                                                                                            • Zoho CRM Analytics - Allow To Reorder Dashboards

                                                                                                              I would like to suggest that you add the ability to reorder dashboards in the Analytics Module. I can see that this has been requested some time ago, the latest 9 years ago. I am not sure if this is a big or small endeavor, but such a small fix can go
                                                                                                            • Can Zoho Flows repeat Actions more than once?

                                                                                                              I'm attempting to make an intentional Zoho Flow loop using the below layout. However, when "WithinLimit" condition is met, the program fails to execute the action "Get & Add Request Co..." again. Is this by design? Is Zoho Flows unable to repeat actions
                                                                                                            • Unveiling Cadences: Redefining CRM interactions with automated sequential follow-ups

                                                                                                              Last modified on 01/04/2024: Cadences is now available for all Zoho CRM users in all data centres (DCs). Note that it was previously an early access feature, available only upon request, and was also known as Cadences Studio. As of April 1, 2024, it's
                                                                                                            • customer data security

                                                                                                              We are exploring ways to enhance our within Zoho CRM. Our Goal: We want to fully integrate RingCentral with Zoho CRM to enable click-to-call functionality for our sales team. However, to comply with data privacy regulations and protect customer contact
                                                                                                            • Zoho Cliq not working on airplanes

                                                                                                              Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
                                                                                                            • Sync CRM inventory data with Zoho Books

                                                                                                              I just switched everything over to ZoHo books, but I am trying to find out why the CRM Estimates, Invoices, and Sales Orders created in ZoHo CRM are not then duplicated in ZoHo Books? I had Quickbooks before, and had to do everything twice, I thought
                                                                                                            • mask Customer phone number and agents cant see customer phone number

                                                                                                              Is there any way we can integrate Zoom Phone with Zoho CRM while ensuring that customer phone numbers remain masked? We need a solution where agents can make outbound calls but cannot see customer phone numbers. Please let us know if there is any solution
                                                                                                            • Presenting ABM for Zoho CRM: Expand and retain your customers with precision

                                                                                                              Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers
                                                                                                            • how to differentiate if whatsapp comes from certain landing page?

                                                                                                              I create a Zobot in SalesIQ to create a Whatsapp bot to capture the lead. I have 2 landing pages, one is SEO optimized and the other want is optimized for leads comes from Google Ads. I want to know from which landing page this lead came through WhatsApp
                                                                                                            • Email Reminders on Shared Calendars

                                                                                                              How do we turn off the setting that emails reminders to everyone who has accepted or declined a calendar invite? If 8 of us have been invited to the same meeting, we receive 8 notifications for every step of the process, from invitation to decision.
                                                                                                            • Default Sorting on Related Lists

                                                                                                              Is it possible to set the default sorting options on the related lists. For example on the Contact Details view I have related lists for activities, emails, products cases, notes etc... currently: Activities 'created date' newest first Emails - 'created
                                                                                                            • additional accounts

                                                                                                              If I brought 5 emails to my account. Can I later buy additional emails.
                                                                                                            • WebDAV / FTP / SFTP protocols for syncing

                                                                                                              I believe the Zoho for Desktop app is built using a proprietary protocol. For the growing number of people using services such as odrive to sync multiple accounts from various providers (Google, Dropbox, Box, OneDrive, etc.) it would be really helpful if you implemented standard protocols such as WebDAV / FTP / SFTP so that alternative inc clients can be used.
                                                                                                            • Open Sans Font in Zoho Books is not Open Sans.

                                                                                                              Font choice in customising PDF Templates is very limited, we cannot upload custom fonts, and to make things worse, the font names are not accurate. I selected Open Sans, and thought the system was bugging, but no, Open Sans is not Open Sans. The real
                                                                                                            • What's New in Zoho Inventory | Q2 2025

                                                                                                              Hello Customers, The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more exciting
                                                                                                            • How to refresh a ticket view ?

                                                                                                              I am doing a widget where I send a rest api call to make a new draft to the ticket I am viewing. The issue is sometimes it refresh a ticket view and I can see inserted draft right away, but sometimes I do not see it even if it is inserted correctly and
                                                                                                            • Ugh! - Text Box (Single Line) Not Enough - Text Box (Multi-line) Unavailable in PDF!

                                                                                                              I provide services, I do not sell items. In each estimate I send I provide a customized job description. A two or three sentence summary of the job to be performed. I need to be able to include this job description on each estimate I send as it's a critical
                                                                                                            • Supervisor Rules - Zoho Desk

                                                                                                              Hi, I have set up a Supervisor Rule in Zoho Desk to send an email alert when a ticket has been on hold for 48 hours. Is there a way to change it so that the alert only sends once and not on an hourly basis? Thank you Laura
                                                                                                            • ResponseCode 421, 4.7.0 [TSS04] Messages from 136.143.188.51 temporarily deferred due to user complaints

                                                                                                              Had email bounce. Let me know if you can fix this. Thanks. Michael
                                                                                                            • Zoho Canvas - Custom templates for related lists

                                                                                                              Hi, I see that the example pages load always one of our related lists in a custom template, but I dont know how to work with that:  1) How can i make my own custom templates for related lists?  2) Where and how can i check out existing custom templates?
                                                                                                            • Automation #15: Automatically Adding Static Secondary Contacts

                                                                                                              Rockel is a top-tier client of Zylker traders. Marcus handles communications with Rockel and would like to add Terence, the CTO of Zylker traders to the email conversations. In this case, the emails coming from user address rockel.com should have Terence
                                                                                                            • Next Page