WhatsApp inside Zoho CRM: send templates from Leads/Deals and log every chat on the record (Go4whatsup extension)

WhatsApp inside Zoho CRM: send templates from Leads/Deals and log every chat on the record (Go4whatsup extension)

Hi everyone, I'm Anuj, founder of Go4whatsup. We've published a WhatsApp extension for Zoho CRM on the Marketplace and wanted to share it here for anyone looking for WhatsApp in their CRM.

What it does:
- Adds a "Send WhatsApp Template" button on Leads, Contacts and Deals
- Logs every WhatsApp message on the CRM record, so the whole team sees the conversation next to the deal
- Pushes new Zoho leads to Go4whatsup the moment they're created
- Lets you broadcast approved templates to a filtered list of leads
- Shared team inbox: several agents reply from one business number
- Built on the official WhatsApp Business API

Who it's for: sales and support teams already running their pipeline in Zoho CRM who want WhatsApp to be part of it instead of living on someone's phone.


Happy to answer any WhatsApp + Zoho setup questions in this thread, including things like template approval, moving an existing number to the API, or Meta's conversation pricing. If you've tried connecting WhatsApp to Zoho and got stuck somewhere, post it below and I'll help.