When I import my contacts via .csv it does not work.

When I import my contacts via .csv it does not work.

Hi guys,

I'm brand new at this, so thanks for any help you can give. Zoho seems perfect for us, so i'm hoping I can get this to work. 


I have been trying to import the .csv files that I have prepared. It accepts them and allows me to assign a column with the contact information. Everything will be going smoothly, and then once I import it I get this:


  • No. of Records added: 0
  • No. of Records updated: 0
  • No. of Records ignored: 0
    (Reason: Due to empty values for any of the mandatory fields)
  • If you are unsatisfied with this import, you can rollback it at Import History

 


I will GREATLY appreciate any help :) Thanks!