Where is "File transfer" on the side bar?

Where is "File transfer" on the side bar?

Customer Support:
I do not find "File Transfer" on any menu anywhere, nor have I been able to find ANY help relating to this!! Yes this is on a Windows 10 computer both remote and host.  It is not on the left side menu in "Remote Support" or the "Unattended Access"  versions.

What is up with this?
Davin Emerson