Hello, I am wondering where to submitted change requests. I am unfamiliar with the ZOHO support system.

I would like an option to disable or to remove the functionality of the escape key to delete all of the text in the current chat box. I found this by pressing escape multiple times when trying to remove a reply, forward, or user search start at the top of the window. I don't want the escape key to have this function. If I wanted to delete all the text, I would select it and press delete. The worst part of how it currently works is that there is no undo capability when pressing escape removes the text.