Why can i send but not recive mails??

Why can i send but not recive mails??

Hi support,
I allready recived my mails from my external domain mail account to gmail. Now i wanted to swich from gmail to zohomail. For the authetification i used the one, where i had to upload the htmlfile to my server. Now i can send mails but i cant recive them. I was waiting for a couple of days, but it still wont work. Whats the problem for that? Could you help me please?!?

Greetings Toni