Why Can't I see 'All Emails' from all users at the contact level?
I am unable to see all the email history at the contact level within ZoHo CRM. This function wants me to select a specific user within my company to see his/hers email only. This does not help with quickly seeing a 'Snapshot' of all the email history related to this customer. However, in the drop down there is an option called 'Sent Emails from CRM' but when i choose this nothing appears.
Am I missing something? Is there a way to show all the users emails at one time for every contact?