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Hi,
How come I cannot view the campaigns on Zoho CRM? Is there a specific settings that we should enable?
Please see screenshot of the Lead record who received the Zoho Campaign workflow email/message.
Sync services from Zoho CRM to Zoho Campaigns is also working so how come we cannot see the Zoho campaigns workflow email/message on the lead record under Campaigns list?
Hello Tracy,
Thank you for posting!
Kindly write to us at "support@zohocampaigns.com" with the URL of the workflow message which was not pushed to the Lead profile in Zoho CRM along withe some sample contact email addresses. We will check further and help you accordingly.
Looking forward to hear form you.
Thanks,
Vivek
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