Issue:

I've tidied my emails, but this doesn't seem to be reflected at Zoho's end. I now have different emails online and on my laptop.

I also find that sending emails from my laptop creates two copies, which just clogs up space for everyone.

I'm using the "Mail" app that comes with Windows 10 (not Outlook). The settings I can see are: download as items arrive; incoming emails on imap.zoho.com:993:1; outgoing emails on smtp.zoho.com:465:1; sync is set to on.

I have the Zoho mail app on my phone and that's syncing OK.

Thanks!