Hello Team,
We are trying to understand how skills are managed in the system. During our review, we found an article mentioning a section called Work Type, which is used to manage skill assignment.
According to the documentation, this section should be available under:
Setup > Field Service Settings > Work Type
However, when we checked the Field Service Settings, we were unable to find the Work Type section.
Could you please take a look and help us clarify this?
Org IDs:
Thank you for your support.