Workflow Alert does not notify the recipient.
So I have created a rule the criteria is as follows:
( ( ( ( ( ( ( ( ( Owner First Name is Timothy Dodge or Owner First Name is Barry Strudwick ) or Owner First Name is Fernando Alfaro ) or Owner First Name is Jason Boon ) or Owner First Name is Leslie Hoblitzell ) or Owner First Name is Lolly Strudwick ) or Owner First Name is Mike Torino ) or Owner First Name is Stacey Murray ) or Owner First Name is Stephanie Green ) or Owner First Name is Steve Gohde )
I have an alert associated to the rule so when the rule is executed. It should notify any recipient in the list and the record owner.
After importing a lead via: "Import My Organization 1. Leads" the record owner is changed to the correct owner. The task gets assigned to the correct owner. However the owner is not notified by email.
I've noticed that zoho will send a notification if I go into the task and manually edit the Send Notification Email portion of the task. This does not work for me as it should be automated. Am I doing this correctly?