Workflow - Automating the Creation of Tickets?
Hi,
Is it possible to automate tickets creation when a sales status is obtained ?
For example, everytime my sale status changes to « Won », I would like to have a workflow rule that automatically creates a Ticket for the technician to receive to set up the installation of the product.
Right now I'm looking strictly within the CRM but in a near future, I would love to do that through an integration with Zoho Desk.
Thank you!
Moderation Update:
The 'Actions by Zoho Flow' feature allows to perform actions in other applications based on the activity within the CRM records.
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