Hi there,I currently have a workflow rule to send an email to the
relevant user where no activity has been 'recorded' on a Lead
for more than 7 days. It works well but unfortunately it doesn't
take into account the case where the user would have set a task in the
future (for example a follow-up call or email).
I'm wondering: is there a way to check whether a task has been
set in the future for a lead (or contact/opportunity)?
In that way, I could edit the current rule to only send that
'no activity' email where there are no task set already.
Thanks for the help.
Julien