I have implemented a round robin custom function in our ZOHO Crm. When triggering this manually the process is perfectly working, also when adding a lead through the CRM web interfact the workflow rules are followed.

On our website Stardekk.com, we have a contact form that submits the form through api call and adds a lead. Allthough we have set "wfTrigger = true" in this call, it seems that the workflow is not triggered as the custom function is not triggered (and the email confirming it not sent).

How can we solve this please ?

Thanks in advance.